Neeraj Thareja

Experience

• 

  Serco

  Jul 2007 - Jun 2008

  Sales Associate

  Serco is a global company that provides services in various sectors, including defense, transportation, justice, immigration, healthcare, and citizen services. They focus on delivering essential services on behalf of governments and organizations.I worked at Serco as a Sales Associate in my first job. My responsibilities included selling premium credit cards and Current Account Savings Accounts (CASA) for HSBC Bank. This role involved understanding customer needs, promoting financial products, and achieving sales targets. Show less

• 

  Concentrix

  Jun 2008 - Dec 2010

  CSR and Training Support Professional

  Convergys is a global business services company specializing in customer engagement and improving business performance. They offer a range of services, including customer care, sales, technical support, and more, to help companies enhance their customer relationships and operational efficiency.I worked at Convergys as an Inside Sales Associate and Training Support Professional. In this role, I was responsible for upselling products and assisting trainers with new batches of employees. This involved supporting sales efforts and ensuring that new hires were effectively trained to perform their roles. Show less

• 

  Serco

  Jan 2011 - Sept 2013

  Sr. Trainer

  Serco is a global company that provides services in various sectors, including defense, transport, justice, immigration, healthcare, and citizen services. They work with governments and other organizations to improve the quality and efficiency of public services.During my time at Serco, I worked as a Senior Trainer. I was responsible for overseeing training programs and ensuring high-quality call handling for telecom projects. I also played a key role in setting up a new branch in Dehradun, focusing on establishing and maintaining training standards to meet our performance goals. Show less

• 

  Navigant Technologies

  Sept 2013 - Jun 2015

  Assistant Manager Training

  Navigant India is a company that provides a range of outsourcing services, including business process outsourcing (BPO), knowledge process outsourcing (KPO), and IT services. They specialize in offering tailored solutions to clients across various industries to improve efficiency, reduce costs, and enhance overall performance.During my time at Navigant India, I worked as an Assistant Manager in the Training Department. I was responsible for managing both the International and Domestic training divisions. Additionally, I oversaw the process call quality, ensuring that our services met high standards and client expectations. My role involved designing and implementing training programs, evaluating training effectiveness, and maintaining quality control across all processes. Show less

• 

  Syrex Infoservices India Pvt Ltd

  Jun 2015 - Feb 2016

  HOD- HR, Training & Quality

  Syrex is a leading organization specializing in fundraising for global charities, with a strong presence in the digital and door-to-door spaces. Founded in 2002, we’ve grown from a single employee to a team of 600, successfully raising over INR 800 Crores for our clients. Our clients rely on us as a trusted partner in their annual fundraising strategies.As the head of the Human Resource and Training department, my role involved managing recruitment, employee development, and ensuring effective training programs to support our employees in delivering exceptional results for our clients. I contributed to creating a positive and productive work environment, fostering the growth and success of our team. Show less

• 

  Tech Artist

  Mar 2016 - now

  Founder & CEO

  Founded in 2016, Tech Artist is dedicated to transforming the recruitment landscape. We provide comprehensive hiring solutions tailored to the unique needs of businesses, covering everything from blue-collar roles to top executive positions. Our services ensure efficient and effective recruitment processes.Our track record is impressive: over 6000+ successful placements, thanks to our commitment to timely and precise hirings. At Tech Artist, we close positions swiftly, adhering to strict timelines while maintaining high standards of quality. Show less