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Raquel Lobo

Raquel Lobo

Compliance Specialist

Followers of Raquel Lobo2000 followers
location of Raquel LoboSan José, San Jose, Costa Rica

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  • Timeline

  • About me

    HR Specialist en The Coca-Cola Company

  • Education

    • Instituto Nacional de Aprendizaje

      -
      Radio Producer Media

      Activities and Societies: Degree in Radio Production Radio programs Pruduction. developing content, writing material for scripts, bulletins and links Radio spots creation, music mixing , generating and researching ideas for programmes, producing pre-production briefings for presenters, reporters, technical staff and other contributors

    • Universidad Internacional San Isidro Labrador

      2019 - 2020
      Licenciatura Education Summa Cum Laude

    • Tecnológico de Costa Rica

      -
      Project Management Business Administration and Management, General

    • Universidad de Costa Rica UCR

      2016 - 2023
      Bachelor's degree Record Management

    • Universidad Americana (CR)

      2017 - 2019
      Bachelor's degree Education

    • Universidad de Costa Rica

      2015 - 2019
      History Social Sciences

      Bachelor Degree in History

    • Universidad de Costa Rica

      2010 - 2019
      Bachelor's degree Archivistics

  • Experience

    • Western Union

      Nov 2009 - Apr 2013
      Compliance Specialist

      In charge of analyzing risk transactions of western union users.Fraud and Anti money laundry investigation. Customer Documentation reviews and overall customer service.

    • SYKES Costa Rica

      Apr 2013 - Dec 2013
      Customer Service Specialist

      Managing all customer-initiated requests relating to mortgage loans through to resolution. Assisting customers with questions or issues regarding their accounts via phone and/or correspondence. Provide help with payments, credit card balance requests, money transfers. Additionally, routing, maintaining and tracking outstanding service requests to ensure all customer initiated requests receive complete, accurate and timely solutions.

    • Central de Radios

      Nov 2015 - Jul 2017
      Radio Producer

      Responsable for the audio content of broadcasts via radio. Responsable of making sure that shows run as planned and that they are tailored to key audience demographics. Generating and researching ideas for programmes. Calls and interviews edition. Selecting music appropriate to the programme, the audience and the station. Producing pre-production briefings for presenters. Programing overnight content. Converting text, graphics, video and audio files into other formats. Using technology, such as Pro Tools and Adobe Audition, for editing and production purposes. Show less

    • The Coca-Cola Company

      Jun 2017 - now
      HR Specialist

  • Licenses & Certifications