Miu Yuk Tsui

Experience

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  Beauchamp College

  Sept 2012 - Jul 2016

  Sports Event Assistant

  I volunteered at Beauchamp College whilst studying there, helping the sports leaders with sporting events, for example indoor athletics; I operated the computerised scoring system whilst also working as part of a team to ensure that the event runs smoothly. Throughout the years a progress to becoming senior sports event volunteer where I managed the volunteers.

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  Tak's House

  Jun 2013 - Dec 2017

  Short Order Fry Cook

  Working in a takeaway as part of a team, prepping and cooking food. This job enabled me to be able to work as part of a team and to be able to communicate with co-workers to be able to provide customers with their orders.

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  Learning South leicestershire School Sports Partnership

  Jun 2016 - Jun 2016

  Sports Event Assistant
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  British Universities & Colleges Sport (BUCS)

  Feb 2017 - Feb 2017

  Sports Event Assistant

  My volunteered role was to be an Events Assistant in Badminton, this required working as part of a team to ensure that the event ran smoothly throughout the day.During the day, when competitions were held, I maintained the cleanliness of the courts and inputting results into the My role was to be an Events Assistant in Badminton, this required working as part of a team to ensure that the event ran smoothly throughout the day.During the day, when competitions were held, I maintained the cleanliness of the courts and inputting results into the systemvia tablet. Show less

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  Everyone Active - SLM

  Jun 2017 - now

  Responsible for the opening and closing of the leisure, checking to ensure that the timetable is correct for customers. Monitoring staff rota to get shifts covered, ensuring that we are not short staffed. Confident in dealing with complaints/feedback from customers and to ensure that I am approachable at all times. Being able to work on reception using messaging records management (MRM) within the company. Presenting excellent organisational skills as a national pool lifeguard qualification (NPLQ) trainer Assessor organiser/host lifeguards monthly staff training sessions, ensuring that they are ready and trained to work for the following month. Demonstrate good time management by ensuring that sporting sessions are set-up at the correct to when needed to be and being punctual to work. Great management skills as working on a weekly basis to ensure that I get one admin day a week to keep health and safety documents as I am also the Site Safety Coordinator for Health and Safety. Monitoring pool chemical levels and air handling unit in a plant room of a swimming pool, ensuring that the right levels of chemicals are in the pool by testing this on hourly basis. Show less This requires supporting the operations manager with the opening and closing of the centre, ensuring that classes and timetable are running smoothly. Demonstrate good time management by managing the operation of the leisure centre during the shifts, ensuring that colleagues are helping to maintain the standards of the workplace. Being able to deal with complaints/ feedback from customers and being approachable to ensure that the leisure centre operates to its best ability. Recently I have also completed a Trainer Assessor NPLQ course. Show less As an operations assistant (lifeguard) I am responsible for the opening and closing of the pool throughout the day whether this be at the beginning of the day or the end, also ensuring that areas are kept clean and tidy. Be able to provide excellent customer service whilst working as part of a team in the company. This role means that I am always vigilant. I can provide first aid when needed. I keep up to date with mandatory staff training every month due to holding a National Pool Lifeguard Qualification (NPLQ). Show less

  • Trainer Assessor in NPLQ

    Apr 2021 - now

  • Operations Manager

    Oct 2021 - Apr 2022

  • Relief Duty Manager/Team Leader

    Mar 2020 - Sept 2021

  • Climbing Instructor

    May 2018 - Mar 2020

  • Operations Assistant

    Jun 2017 - Feb 2020
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  Learning South Leicestershire School Sports Partnership

  Feb 2018 - Mar 2018

  Sports Development Manager Assistant

  Assisting School Sport Development Manager with managing and organising events. Preparing information packs and helping with set-ups for events alongside collating results and inputting scores

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  British Universities & Colleges Sport (BUCS)

  Feb 2018 - Feb 2018

  Sports Event Assistant

  My volunteered role was to be an Events Assistant in Badminton, this required working as part of a team to ensure that the event ran smoothly throughout the day.During the day, when competitions were held, I maintained the cleanliness of the courts and inputting results into the My role was to be an Events Assistant in Badminton, this required working as part of a team to ensure that the event ran smoothly throughout the day.During the day, when competitions were held, I maintained the cleanliness of the courts and inputting results into the systemvia tablet. Show less

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  Sheffield Hallam University

  Jan 2019 - Jan 2019

  Researcher

  Conducted data research for my final year project (dissertation) on "A case study of Sheffield Hallam University (SHU) and School for Higher and Professional Education (SHAPE) students: The attitudes towards university mental health support services and the role of sport."Carried out interviews and questionnaires in both the UK and Hong Kong, however some participants were not confident with speaking English. Therefore, I was able to conduct the interview in Cantonese due to my lingustic skills as this is my home language. Show less

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  Royal Life Saving Society UK - RLSS UK

  Sept 2021 - now

  Trainer Assessor

  NPLQ Trainer AssessorNRASTC Trainer Assessor

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  Swim

  May 2022 - Nov 2022

  Operations Duty Manager

  Responsibilities include opening & closing the building. Signing off and ensuring daily tasks have been completed. Line managing the operational team, conducting the monthly rota’s, team observations and monthly status meetings. Managing individual and team performance aligned to the swim’s standard. To maintain the facilities hygiene and operational standards, striving towards a 5 star monthly audit score. Ensuring the pool plant is always working to its full capacity allowing all lessons to take place, and that all planned preventative maintenance is carried out as an when scheduled. Work closely with the designated pool engineers to ensure all necessary action is taken so the pool runs efficiently. Communicate with external pool testing contractor so maintenance is completed, and in line with defined timescales. Complete and record all health and safety checks as assigned, for daily, weekly and monthly checks to ensure smooth operation of the site, and immediate surrounding areas. Keeping up to date & accurate records and proactively anticipate any potential hazards. Inspect and maintain building systems and provide support for basic preventative and reactive maintenance when required along with annualized building checks. Manage maintenance budget and schedule making efficiencies and costs savings where feasible. To use the chemicals provided in line with the manufacturer’s guidelines and COSHH regulations and monitor levels of materials and equipment, placing orders as required for all relevant stock. To organise/ provide monthly staff training session. Show less

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  HSBC

  Jan 2023 - now

  Working within GTRF in Guarantees Document Management Team

  • Direct Business Speacialist (EWS)

    Apr 2024 - now

  • Customer Services Assistant Trade Middle Office

    Jan 2023 - Mar 2024