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Eliezer Heredia

Eliezer Heredia

IT Department Assembly line

Followers of Eliezer Heredia223 followers
location of Eliezer HerediaBronx, New York, United States

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  • Timeline

  • About me

    Regional Director of Information Technology, I successfully led a team responsible for planning, coordinating, directing, and designing all operational support activities within my assigned facilities.

  • Education

    • CUNY Bronx Community College

      2013 - 2015
      Associate’s Degree Computer and Information Systems Security/Information Assurance 4.0

    • Monroe College

      2015 - 2017
      Bachelor of Applied Science (B.A.Sc.) Information Technology 3.86

      Summa Cum Laude

  • Experience

    • Infocorp

      Jun 2005 - Dec 2008
      IT Department Assembly line

      Responsible for performing troubleshooting activities prior to the implementation of new systems.Assisted the technicians with the installation of software, modems and drives.Trained in the Designing and Configuring of Windows 2000 Active Directory, DNS, and Directory Services; responsible for loading new software and systems on existing equipment.

    • Leadman Computer

      Oct 2006 - Jul 2008
      Head of IT Department

      Assessed malfunctions of computer hardware and/or peripheral devices for the purpose of determining appropriate actions to maintain computer operations.Coordinated with other staff for the purpose of completing projects/work orders efficiently.Installed computer hardware, peripherals, and related application software for the purpose of maintaining safe and effective district and site operation

    • Rodriguez Lopez y Asociado

      Jan 2009 - May 2011
      Legal Assistant

      Followed attorney's instructions and retrieving time sensitive information on cases.Preparation of legal documentation

    • Securitas Security Services USA, Inc.

      Jun 2012 - May 2013
      Security Officer

      Visitors to their seats as needed; maintain crowd control and/or assist in emergency situations.Patrol my assigned area and check visitors tickets to make sure they are at their proper gate and sitting area, Answer visitors’ questions.

    • Sera Security

      Dec 2012 - Oct 2013
      Security Officer

      Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.Protect patients, visitors, employees working at PROMESA INC.Receive, direct and relay telephone messages and fax messages.Member, Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

    • AMG

      Jan 2013 - Apr 2013
      Security Officer

      Monitor and authorize entrance of all ticketed visitors seated at assigned gate areaWrite reports of any irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences, call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

    • Montefiore Health System

      Sept 2013 - Jan 2017
      Sr. Clerk

      Check-in patient, schedule / cancel / reschedule appointments for patients as well as updating demographic on EPICCheck Health Insurance eligibility and Benefits.Communicate with other medical centers/ hospitals to send or receive patients’ reports including x-ray, medical records and referrals.

    • Nobu Restaurants

      Jan 2017 - Aug 2022
      Information Technology Assistant

      Responsible for the installation, operation, and maintenance of computer systems and other technologies, such as communication systems.Configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users.Writing reports, tracking inventory, evaluating new technologies, negotiating contracts with vendors, and developing contingency plans in case of network failure.

    • NYC Department of Education

      Apr 2018 - Aug 2019
      SCHOOL COMPUTER TECHNOLOGY SPECIALIST

    • SBH Health System

      Aug 2019 - Mar 2022
      IT Technical Analyst

    • NYC Health + Hospitals

      Mar 2022 - now
      Regional Information Technology Director

  • Licenses & Certifications

    • Cisco Certified Entry Networking Technician

      Cisco
      Aug 2016

    • Comptia A+

      CompTIA
      Jun 2016

    • CompTIA A+

      CompTIA
      Jan 2016
      View certificate certificate

  • Honors & Awards

    • Awarded to Eliezer Heredia
      Summa Cum Laude Monroe College Apr 2017 Students earn "Latin Honors" at commencement based on their cumulative grade-point average. I have received Summa Cum Laude (With Highest Honor)