
Lyndsey Howard
Receptionist/Administrative Support

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About me
Volunteer Manager at Lewis-Manning Hospice Care
Education

Abingdon College
-GNVQ Advanced Leisure and Tourism
King Alfreds secondary school
-
Chartered Institute of Marketing
2013 - 2014
Bournemouth University
2002 - 2004FdA Tourism Business Studies
Experience

Aeroform Ltd
Aug 2004 - Feb 2006Receptionist/Administrative SupportDuties included:• Providing secretarial duties for the senior management team including audio typing of letters, memos and faxes• Maintaining the office contacts and supplier databases• Chairing monthly health and safety meetings including agenda setting, minute taking, implementing and monitoring of subsequent actions.• Maintaining personnel files for sickness, holidays and changes in personal information.• Providing part-time accounts administrator support, including sales and purchase invoices, collection and input of timesheets, expenses and supplier relations. Show less

Cobham
Feb 2006 - Jan 2011Duties included:• Maintaining internal distributions lists (i.e. trade magazines, Update magazine, annual reports, charity and donation letters)• Project managing the organisation of key corporate marketing events • Producing ad hoc reports and briefing notes for senior staff to use when reporting to the Board• Responsibility for collecting and submitting personal expenses for the Director of Support services, Director for Air Traffic Control and HR Manager.• Assisting where required on seminar days and open days. Dealing with invite spreadsheets, invitation letters, declined and acceptances and arrange logistical support where needed. Show less Duties included:• Arranging internal and external meetings• Updating Director’s diary and dealing with travel arrangements for the Group Director of Communications, Head of Business Lean, Head of Procurement and Group Communications department• Ordering stationary and office machinery for the department when required online and via telephone.• Keeping a record of current promotional items in stock and order accordingly, ensuring the best price is sourced from suppliers.• Logging articles and announcements from Cobham companies for the internal ‘Cobham Update’ magazine• Supporting the organisation of exhibitions as required, e.g. chalet/stand manning, invitation management Show less
Secretary to Director of Support Services
Jan 2008 - Jan 2011Group Communications PA and Team Assistant (1yr secondment)
Dec 2007 - Nov 2008Secretary to Group Commercial Director
Feb 2006 - Dec 2007

Smith & Nephew
Jun 2011 - May 2014Corporate AffairsCorporate Affairs AdministratorSmith & Nephew is a global medical technology business specializing in the fields of Orthopedic Reconstruction, Advanced Wound Management, Sports Medicine, and Trauma Extremities and Fixation. Duties include:• Working as part of a 10 person, multi-national, cross departmental brand awareness campaign for the business• Project management of key corporate marketing events, including:- setting and monitoring budgets- coordinating logistical arrangements- Design and print brand material/collateral for internal and external stakeholders- liaising with key stakeholders- organising the effective collection of customer comments/feedback- Out of home (OOH) and Trade press advertising for campaign • Supporting the on-going maintenance of the corporate website including updating Investor relations page, using Google analytics and external monitoring tools• Attending weekly meeting with external PR agency to discuss PR and media activities• Social Media monitoring - setting up daily newsletters and newsfeeds for senior management• Assisting with the production of the Quarterly results announcements and presentations• Producing and distributing quarterly internal company newsletter to all employees• Designing and maintaining an electronic filing system to reduce hard copy filing• Providing full PA support and secretarial/admin support for the London based Corporate Affairs team consisting of;- Head of Corporate Affairs and Strategic Planning- Director of digital communications- Director of Communication- Head of Investor Relations Show less

Fitness First
May 2014 - Sept 2015PA/Project Assistant• Providing full PA support and secretarial/admin support for the Project Management Office (PMO) and Global Head of Business Development.• Provided support for the creation of project tools, methodology, and processes for tracking and communicating the status of all projects to senior management and Project Managers within the business.• Creation of PMO internal Newsletter providing project management best practice, industry insights, update on internal projects which are in-flight and organisation of brown bag lunches.• Monitoring social media sites and compiling updates on new markets and competitors.• Compiling the Franchise Newsletter on a bi-monthly basis; collating information and stories from around the group; obtaining signoff and arranging distribution.• Supporting the development and maintenance of appropriate infrastructure to manage and control the portfolio of change initiatives, giving line of sight and quality information to Senior Management.• Provide Project assistance for the Inspiring Service Initiative – an Initiative that improves member engagement, retention, brand advocacy and acquisition and customer profitability within £25K budget.• Management of the Global Travel Policy and procedure, including negotiating corporate rates with local hotels, review travel reports from Vendor, and reporting issues or misuse of policy to management Show less

Hoare Lea
Sept 2015 - Aug 2019Senior Administrator
Space - A Space and Solutions Company
Jan 2020 - Nov 2020PA to Group Managing Partners (maternity cover)
Lewis-Manning Hospice Care
Nov 2020 - nowVolunteer Manager
Aug 2023 - nowPeople coordinator
Aug 2022 - Aug 2023PA to CEO and Board
Nov 2020 - Aug 2022
Licenses & Certifications

Chartered Institute of Marketing (CIM) Professional Diploma in Marketing.
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