Sandrine Sausse

Experience

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  Orange

  Jan 2007 - Jun 2013

  TV check• Création du concept de l’application TVcheck au sein d’une CORE Team de 3 personnes : 1ère application et Réseau Social autour de l’usage TV en France et UK. • Direction Artistique de la marque (Charte graphique Print et digitale, logo, documents Print et objets de communication).• Réalisation UX-UI de l’application Android/IOS et web.• Production et suivi avec l’équipe de développement (20 personnes). • Création de la communication digitale réseaux sociaux et animation évènementielle en partenariat avec les marques, annonceurs et artistes : Peugeot, Citroën, Disney, Orange, Redbull, Office du tourisme de l’Afrique du Sud, NRJ12, W9, M6, NT1, Public Sénat, France 4, Direct 8, France, Jean-Marc Morandini, Karine Ferri, Cécile de Ménibus, Blandine Métayer, JeremStar, etc. Show less Création de concepts innovants au sein d’une CORE Team de 3 personnes. Réalisation UX/UI des services, suivi design auprès des équipes de développement. • Orange Roland Garros : Application multidevice (TV, mobile et PC) qui offre à la fois du direct, du time shifting et du Replay sur l’ensemble des matchs du tournoi de Roland Garros.• Orange Ligue 1 : La première application de foot qui permet de suivre plusieurs matchs en simultané (multiplex des matchs et score boards, commentaires sportifs en temps réel, alerte lors d’un évènement, etc.).• TV à la demande : premier service TV multidevice (TV, mobile et PC) qui offre à la fois du direct, du Time shifting et du Replay sur 15 jours. C’est aujourd’hui l’actuel service de Replay/TV à la demande d’Orange. Show less

  • Senior Digital Designer

    Jan 2007 - Jun 2013

  • Senior Digital Designer

    Jan 2007 - Dec 2010
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  Mappy

  Jan 2010 - Jul 2010

  Senior Digital Designer

  UrbanDive• Réalisation UX-UI du service web responsive et app.

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  Sosh

  Jan 2014 - Jul 2018

  ⭐ Within a Core team of 5 senior designers, I contributed to creating a new digital brand identity for Sosh, aiming to modernize the brand's image and adapt digital services to future challenges. This new identity, now implemented across all digital channels, strengthened visual consistency and provided a more engaging user experience, enhancing brand perception.• Conducted user workshops to gather insights on brand perception and feedback on existing services, allowing us to align design concepts with actual user expectations.• Competitive and industry design benchmarking to identify best practices and keep the brand at the forefront of innovation.• Created mood boards and presented art direction in design workshops to explore and validate different visual directions with the team.• Conducted UX/UI tests with a user panel to refine design concepts based on feedback.• Developed a new visual style and icon set that aligns with the brand's values of simplicity and modernity, emphasizing Sosh's fun and unconventional identity.• Designed key service screens (SelfCare, Shop, Publication) and validated them with stakeholders.• Updated the Design System to ensure coherent integration of new components and facilitate implementation. Show less ⭐ Sosh aimed to evolve its MySosh app into a comprehensive Self Care solution. I was engaged to redesign the user experience and create the new version, integrating features that enhance user autonomy in managing their services. This new version strengthened customer relations by offering a smoother and more accessible experience.• Collaborative workshops.• User journeys, wireframes, interactive prototypes.• Screen design.• Created a Design System with the design team.• Event-specific illustrations and customizations.• User testing.• Continuous improvement with KPI and OKR analysis. Show less

  • Senior UX/UI Designer & Art Director (New Digital Brand Identity)

    Jan 2018 - Jul 2018

  • Senior UX UI Designer (MySosh App)

    Jan 2014 - Dec 2017
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  Orange

  Jan 2014 - Sept 2018

  ⭐ For several years, I worked as part of a team of 4 designers on creating Self Care applications and later adding new features, enhancing the user experience and service adoption for 11.6 million customers in Europe and 149 million in the AMEA region.🚀 UX design for applicationsMy Orange Slovakia, My Orange Moldova (+ responsive web), Orange Travel Romania, Mi Orange Spain🚀 New features added: Orange Money, Pay Bills My Orange Jordan, Last Call My Orange Senegal, etc.• Tailored UX to user needs, cultural specifics, and country-specific offerings to make applications more intuitive.• Collaborated closely with marketing and development teams using scrum and kanban methodologies to shorten delivery times.• Consolidated and enriched the Orange Group Design System with new components, ensuring uniform interfaces and reduced development costs.• UX Benchmarking and Audit• Collaborative design workshops• Defined functionalities and created user journeys, wireframes, and sketches• Designed screens and interactive prototypes• Delivered UX specifications and user cases Show less ⭐ As part of the strategic positioning of the "Orange et moi" app, which became a central channel in customer relations, Orange France engaged me to design the new Proof of Concept (POC) version. This work laid the foundation for the current user experience of the app, which continues to serve over 20 million mobile customers today.🚀 I redesigned the user experience to simplify service access and clarify information, integrating innovative features to meet evolving user expectations.🚀 I then contributed to the product's evolution by working on the backlog within the Customer Relations on Mobile team (100 people):• Tracked versions in Design Sprints (Agile Scrum).• Integrated new features, such as the semi-explicit authentication tunnel.• Digitalized strategic journeys (Orange assistant, order tracking, etc.).These UX actions improved interaction efficiency and strengthened user satisfaction in their relationship with Orange.• UX Research and Personas• User journeys, wireframes• Interactive prototypes and user testing• Screen design• Delivery of UX specifications• Created a Design System with the design team• User testing• Continuous improvement with KPI and OKR analysis Show less

  • Senior UX UI Designer / Orange Europe-AMEA (My Orange Apps)

    Sept 2015 - Sept 2018

  • Senior UX UI Designer / Orange France (Orange et moi App)

    Jan 2014 - Dec 2017
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  OneRagtime

  Dec 2015 - May 2016

  Senior UX UI Designer

  ⭐ One Ragtime, the funding platform for start-ups, engaged me to fully design the UX of their application. I created an intuitive and seamless interface, enabling users to navigate easily based on their profile (start-up or investor). I also digitized their brand guidelines to meet accessibility standards, ensuring an inclusive experience. This project allowed the company to launch its first cohesive digital service and establish a strong online presence.• Conducted a competitive and industry UX benchmark to identify best practices and tailor the application to market needs.• Designed UX and user journeys to structure key features, tailored to start-up and investor profiles.• Screen design based on native platform components, ensuring smooth and optimized integration across environments.• Produced graphic specifications and closely monitored integration with the development team in Spain, ensuring consistency between design and final product. Show less

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  SNCF Connect & Tech

  Oct 2016 - Oct 2016

  Senior UX UI Designer

  ⭐ SNCF Connect Monitoring Interface Creation: a real-time tool to track sales opening.• Led co-design workshops to identify needs, requirements, and technical constraints.• UX design of the interface, focused on clarity and efficiency.

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  Ba&sh

  Sept 2017 - Nov 2017

  Senior UX UI Designer (E-shop)

  ⭐ ba&sh aimed to optimize the UX of its online store product pages and integrate new features in the short and long term, with the goal of enhancing user experience and strengthening customer engagement.• Conducted a benchmark and UX analysis of best practices from key market players, along with a UX audit of the existing site.• Collaborative design workshops and UX design of new screens (navigation simplification, information clarity, and ergonomic improvements).• Developed new features (Size Guide, Wishlist, In-Store Availability, In-Store Reservation) to personalize the user experience and streamline the shopping journey.• Created a new icon set and delivered UX specifications to ensure visual consistency and long-term implementation. Show less

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  AXA

  Nov 2018 - Oct 2021

  Lead Designer

  ⭐ As Lead Designer, I supported the Training and Skills Development team for three years, optimizing the user experience of training pathways for the group’s 113,000 employees.• Developed a User-Centric approach with all project designers/project managers (80 people).• Standardized the training UX through guidelines and UX workshops, integrating best practices in accessibility and digital writing.• Streamlined the production of new training content using a Design System and framework, ensuring improved UX efficiency and consistency.• Enhanced training access with a clearer, more engaging UX on the platform’s new version.• Accelerated the digitalization of training pathways and processes, facilitating the transition from in-person to remote learning with dedicated platforms.• Boosted employee engagement through gamified events within training pathways, making the experience more interactive and motivating. Show less

• 

  Derote Vatté & Associés Executive Search

  Jan 2019 - Sept 2019

  Senior Product Designer & Art Direction

  ⭐ DVA Executive Search aimed to launch its brand and website to promote its multi-expertise recruitment consultancy in the real estate sector. I developed their complete visual identity, both print and digital, and designed their website. The goal was to strengthen the brand's digital presence while providing a smooth and cohesive user experience across all channels.• Conducted competitive and industry benchmarking, followed by Design Thinking workshops to define user expectations and brand objectives.• Created the logo and brand guidelines aligned with brand values, applied to both digital and physical materials. The guidelines were also used in office decor, in collaboration with an interior designer.• Iterative wireframing, digital writing, and interactive prototyping to refine user journeys and validate design choices.• Designed and integrated the responsive website UX.• Produced print documents and branded communication items.• Established a digital communication strategy for social media.🚀 DVA Executive Search later expanded its services with DVA Talent Development and DVA Transition Management, where I also:• Designed and integrated responsive websites for these new expertise areas.• Developed digital communication strategies, including webinars to enhance brand awareness.• Created the UX for an Assessment Center platform to evaluate and support talent. Show less

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  Orange

  Dec 2021 - Aug 2022

  Senior Product Designer / Orange Innovation (IoT)

  ⭐ Orange Innovation engaged me to optimize the UX of its B2B IoT services. I worked on various solutions (Malima, Live Objects, Smart Tracking, Smart Operations, IoT Journey, OBS Offers), aiming to bring uniformity and coherence to an ecosystem managing over 40 million connected devices worldwide.• Established a collaborative workflow tailored to each team's needs to improve operational efficiency.• Ensured overall UX consistency and compliance with the Orange Design System, streamlining design processes and enhancing the quality and uniformity of user interfaces.• Facilitated information sharing and cross-functional collaboration, reducing organizational silos and improving alignment between different teams.• Aligned UX developments with product roadmaps to ensure sustainable strategic coherence and anticipate future user needs.• Collaborative design workshops focusing on UX strategy and future planning.• Competitive and industry UX benchmarking.• Interviews, Personas, Information Architecture.• UX audit of various services.• UX screen research for multiple platforms.• Interactive prototypes.• Created a cross-navigation system allowing seamless exploration between different IoT services, configurable per country based on available IoT offerings.• Developed new components for the Orange Design System.• Established an IoT Readability reference guide, containing analyses, guidelines, and UX improvements to standardize best practices (Accessibility, digital writing, data visualization).🚀 New version of the IoT Journey website• User-Centric approach and IoT education• Collaborative design workshops• Journey and screen design (MVP and target version)• Delivery of UX specifications and user cases Show less

• 

  La Française

  Oct 2022 - Oct 2024

  Senior Product Designer (B2C & B2B)

  ⭐ For two years, I supported La Française, a major player in asset management with €152 billion in assets under management, in implementing an optimized UX and strengthening its digital channels with a strong acquisition approach.🚀 B2C: Moniwan• Developed a User-Centric approach with all teams (Marketing, Tech, Sales, Acquisition & Metrics, SEO, Socials, Compliance, Regulatory) and shared UX best practices.• Redesigned the user experience to enhance clarity and ensure AMF compliance in financial information: Life Insurance, PER, Structured Products, SCPI, Landing Page, Subscription, Advisory.• Designed Mobile-First journeys and screens adhering to digital accessibility standards.• Established continuous improvement based on KPI, OKR analysis, and A/B Testing for rapid resolution of user pain points.• UX Audit and competitive UX benchmarking• Interviews and Personas• UX strategy and UX roadmap in phases• Design System creation• Collaborative design workshops with all contributors (Feature Team / Squad)• Wireframing, user journeys, screen layouts, information hierarchy, storytelling, digital writing• Delivery of UX specifications and user cases🚀 B2B: Institutional Client Area / CRMImproved the user experience of interfaces on complex platforms and tools (technical dependencies, external teams, etc.), optimizing navigation, information hierarchy, and information clarity.• Design System creation• Workshops and iterative mockups• Wireframing and interactive prototyping• Journey and screen design• Delivery of UX specifications and user cases Show less