Joshua Kopper, MSE

Experience

• 

  J & J's Railroad Crossing

  Nov 1995 - Sept 2004

  Vice President

  I played a key role in leading the store, with many responsibilities including managing the sales team, the product inventory, directing the sales and marketing and the customer service management. I also coordinated policies and strategies with the President and worked closely with the advertising department to plan advertising campaigns and strategies to develop/increase the customer base.

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  Catholic Cemetery Association

  Jun 2000 - Jun 2003

  Historical Data Entry

  I entered all historical data for various cemetery locations including grave sales documentation for ownership, burrial information and grave marker sales information.

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  Dish Network

  Jun 2003 - Jun 2007

  Dispatch Specialist II

  I printed maps and notes for technicians. I assisted with precalling customers to confirm appointments. I was responsible for all excel reporting related to installations and service calls, and report file/file structure maintenance. I helped dispatchers keep track of sub contracted work through each day. I also worked as the on-site computer technical support.

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  BNY Mellon

  Jun 2007 - Apr 2018

  As a Specialist Developer I provide software development services and technical support in situations of moderate complexity. I am also responsible for requirements gathering and BRD/SRD preparation. I conduct reviews of the test Plan and test Data. I write new programs of moderate complexity and scope, working with basic application system designs and specifications, utilizing BNY Mellon's standard development methodology, procedures and techniques. I designs and code programs, and create test transactions and run tests to find errors and revise programs. I prepare the final and detailed versions of system modification requirements, ensure turnovers are done on time and correctly. I also interface with architects to design, code, test and implement application programs. I conduct analysis of organizational needs and goals for the development and implementation of application systems. I proposes innovative, creative technology solutions and contribute to the achievement of my related teams' objectives. Show less I coordinated the implementation of assigned products and services for Treasury Service (TS) customers. Served as a Subject Matter Expert for assigned Products. Worked closely with Sales, Product Management, and Operations, coordinating all tasks needed to establish the cash management solution for the client, from data gathering through turnover to Customer Service. During the implementation, I was responsible to provide product expertise to clients to assist them in choosing the most effective solution to meet their business requirements. Responsible for following procedures to mitigate reputation or financial risk for the corporation. I was also responsible for meeting the expectations of the customer as measured through established client surveys. Show less

  • Lead Developer

    Jan 2015 - Apr 2018

  • Senior Infrastructure Analyst

    Aug 2013 - Jan 2015

  • Project Manager

    Nov 2010 - Aug 2013

  • Pricing Control Analyst II

    Sept 2009 - Nov 2010

  • Electronic Service Operations Technical Process Expert I

    Jun 2007 - Sept 2009
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  RB Retail & Service Solutions

  Apr 2018 - Jun 2021

  Programmer

  • Responsible for research in the .NET technology landscape to provide a technology roadmap covering, Cloud development, Windows Desktop development, mobile application development, and third party solutions.• Analyze project objectives and available resources to prescribe appropriate technologies and techniques• Develop new products and software services.• Testing, maintenance and troubleshooting of existing applications.• Coordinate project activity with Project Management, Visual Design, Technical Team, and Application Development in all stages of development while keep team informed of status involving schedule, budget and client code quality.• Propose innovative, creative technology solutions. Contributes to the achievement of related team’s objectives.• Independently make decisions for the team when necessary and show leadership to support and direct the implementation of those decisions.• Stay current on interactive development techniques and software tools.• React to change productively and handle other essential functions as assigned.• Help out with technical support as needed.• Help to develop and establish goals and timelines, review progress, and problem solving with the team.• Document technical design and testing scripts. Show less

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  PNC

  Jun 2021 - now

  I provide technical evaluation and analysis of application security and support the tolls activities and process needed to improve the overall security posture of the organization. I advise application teams on complex security procedures and products for clients, security administrators, and network operations. I help develop policies and procedures to standardize security functions to help eliminate potential vulnerabilities and threats. I conduct security assessments of other information security routines, investigate and recommend corrective actions for data security related functions according to established guidelines. I share my knowledge by leading and mentoring less senior security team members. Show less - Leads in the development of the most complex new and emerging technologies and selects appropriate platforms, integrates and configures solutions. Leverages technical knowledge and industry experience to design, build and maintain technology solutions.- Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.- Consults junior staff regarding complex issues and best practices.- Provides a systematic analysis on the most complex client requirements within the traceability framework and resolves any functional problems encountered.- Oversees the quality of complex project deliverables while ensuring that they are in compliance with relevant standards and processes. Show less

  • Senior Security Specialist

    Jun 2022 - now

  • Senior Technology Engineer

    Jun 2021 - Jun 2022