Jennifer Thumser, ARM, AIC, AINS

Experience

• 

  Cottingham & Butler

  Mar 2001 - May 2005

  Guided and motivated new hires to successfully complete medical claims training.Maintained training materials for both new and current employees.Provided additional training to current employees when needed.Maintained claim accuracy through processing refunds, voids and auditing of claims. Analyzed and paid claims for over 15 companies while complying with the health plan documents.Answered telephone calls and correspondence from clients and participants addressing questions regarding coverage.

  • Medical Claims Trainer

    Feb 2004 - May 2005

  • Medical Claims Representative

    Mar 2001 - Feb 2004
• 

  CBCS, Inc.

  May 2005 - now

  Daily communication with client contacts ranging from Safety Directors, Human Resources, CEOs and CFOs of over 25 employers.Manage ongoing litigation of active files with defense and plaintiff attorneys, including participation in telephonic hearings.Gather and analyze medical and legal information to obtain the most favorable outcome for the client.MN, AK, GA, MI, SC, MS and NC Adjuster Licenses. Associate in Claims (AIC) designation reached in March 2009.

  • Assistant Vice President, Workers Compensation

    Feb 2023 - now

  • Director - Workers Compensation Claims

    Feb 2022 - Feb 2023

  • Casualty Claims Manager

    Feb 2020 - Feb 2022

  • Workers' Compensation Supervisor

    Oct 2012 - Feb 2020

  • Workers' Compensation Specialist

    May 2005 - Oct 2012