April Joy Sucgang

Experience

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  Accenture

  Nov 2006 - Dec 2014

  Responsibilities include:Help with the CAMS self assessment report. Modify the templates used for the report for easier use to lessen time spent in creating the report.Create issue log report for the issues reported using the CAMS tool.Support for Corporate Functions Learning Programs Learning and Development TeamAct as support for the preparation and on the day of the training for Corporate Functions.Helps with the documentation especially Summary of Evaluation after the trainings. Show less Responsibilities include:Is in charge for monthly updates of Credentials deck. Updates include current month's PDC technology headcount based on RMG report, project count as of month, charts (represents headcount per capability, level, technology used and proficiency) and other information requested for updates that was provided by the deck owner.Provide status report for monthly deck updates completion.Answer queries requested/logged to GET PDC central mailbox such as RFI/RFP.Create project's process documents and other documents (ISMS, BCM documents) to be used by the project.Act as mentor for the project's PCS support that later on took over the tasks.Create presentation/information as per requested for the meeting.Create mailer for GET PDC Communications to be sent out to executives. Provide support on any request for information that will be used for client presentation or client proposals Show less

  • IT Operations Team Lead - Telecom Expense Management

    Jul 2012 - Dec 2014

  • HR Support

    Jan 2012 - Jul 2012

  • IT Sales Support

    Feb 2011 - Dec 2011

  • RPG III/ILE Developer

    Oct 2008 - Jan 2011

  • EDI Developer

    Nov 2006 - Oct 2008
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  Accenture

  May 2015 - Mar 2019

  Implementation Senior Analyst

  Implementation Senior Analyst works across clients and stakeholders to provide support during solution realization, service transition, go live and after go live stabilization activities by contributing specialized knowledge and experience. Implements projects, leveraging Infrastructure Services Global Mobilization (method, tools, training, and assets).