Aleks Tosovic

Experience

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  Avon

  Feb 2012 - Dec 2017

  Responsibilities: Partner with Sales Management, Marketing and the GM to craft & deliver multi-language training programs (5 markets/60K sales reps), including end-to-end management of the campaigns and engagement strategy. Key achievements: - Implemented a new proactive agile training approach which allowed quick adjustment to business priorities and relevant field coaching for the sales force. - Successfully managed and navigated a cross-cultural team (6 members across five countries) through complex project implementation.- 5000 Sales Leaders Commission and Incentive Program strategy project. Co-design, change management, and implementation.- Digitalization Sales Leadership through digital business portal development resulting in 80% of target audience using digital tools. Show less Responsibilities: - Marketing Product Launches support and product knowledge improvement through LMS development & online events for over 60 000 Sales reps.- Learning digitalization & E-learning platform launch.- Managed a small team of learning experts to deliver successful products for a sales force of 60 000 Sales reps.Key Achievements: - 120% growth in Trained Sales reps, - 100% Average Order annual target in core markets. - Co-design, change management, and implementation of Commission and Incentive Program strategy project for 60 000 Sales reps. Show less Responsibilities: - Alignment and delivery of training priorities to the business strategy, from project conception, content creation through communications, and hosting major sales events. - Design and deliver content, standards & materials for a sales force of over 1500 Sales Leaders in Serbia & Montenegro. - Change management and roll-out key initiatives, and hosting associated events.Key Achievements: - Co-designed an Aspiring Sales Leadership academy with the Central Europe Head of talent and GM including a HiPO sales leadership acceleration program and overall sales leadership program for over 75 leaders across 15 markets. - Designed, Setup & delivered leadership, people & business skills academy for five markets, covering the end-to-end sales journey with the successful outcome of across region process alignment, and merger of two business entities into one effective entity. Drove the project from concept to practical application for 15 senior leaders, including the business case for senior leadership, selection of talent, communication, engagement, and change management activities. This program was integral for the successful merger of the two regions. - Received the business award for Innovation Oct 2014. Pioneered new training and content engagement methods based on a segmented generational approach. Awarded for best sales results in last years. Show less

  • Associate Head of Training

    May 2017 - Dec 2017

  • Strategic Program & Launch Manager - Learning

    Feb 2016 - Apr 2017

  • Lead - Training & Learning Products

    Feb 2012 - Feb 2016
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  Coca-Cola HBC

  Jan 2018 - Mar 2019

  Program Manager - Organization and Talent Development - Growth Department

  Responsibilities: Managed the end-to-end rebrand and program reorganization of the Growth department, including ideation, content, campaign management, and roll-out via a sustainable train the trainer methodology. Key Achievements- Implementation of centralized marketing standards, sales and objection techniques training, field coaching for customer excellence, and the implementation of a Competence Academy for 450 people across Key Accounts, Marketing, Business Development & Sales. Benefits of this program include over 20% average knowledge transfer, a move from siloed to collaborative training approach for increased efficiency, and improved in market representation.- Introduced the use of gaming as a training methodology, which resulted in over 90% participation rate and excellent program evaluation. Show less

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  FRISS

  Apr 2019 - May 2020

  Program Manager - Leadership Development & Business Operations

  Responsibilities: Strategic partner for operational, training, and change management topics, including leadership academy setup, leadership training, coaching sessions, and ownership of value and culture topics. In addition, I took on the day-to-day people management for the Customer Excellence team.Key Achievements: - Leadership strategy facilitation with the c suite and implementation of the OKR system for alignment, clear accountability, and visibility on the plans company-wide. - Independently developed a company portal for effective customer onboarding, and enablement from research and technical UX design through communication and roll-out, with the impact of creating a more efficient and streamlined experience.- Speaker at Benelux LinkedIn L&D events, with results that used my collateral as best practice engagement tooling and practices used as part of their customer enablement learning strategy internationally. - Various events guest speaker. Show less

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  AIHR | Academy to Innovate HR

  Jun 2020 - May 2022

  Responsibilities: Part of the Senior Leadership Team, and focused on the continuous evolution of the Product and Product Org. Elevating the function for growth, through the provision of a clear Product Vision/Strategy & OKRs, accountability dashboards, and metrics. Partnership with various markets to determine an effective market research strategy, including personas and instructor engagement for community launches, managing a team of 12 to enable the business to deliver excellence through training. The company subject matter expert for culture, values, and engagement topics.Key achievements: - Redesigned the product team into the Agile Chapter Lead model, which is now also being adopted across departments for increased efficiency and a collaborative way of working.- A published author for HR world magazine (June 2021) Show less Responsibilities: Understanding customer needs and translating those into a product roadmap, with a continuous feedback loop. Organizational design for a scalable Product Department including department goals and metrics, competency development, capability assessment, ways of working, upskilling, hiring, and people management.Key Achievements: - Key role in developing our philosophy on how to lead in a dynamic, growing environment- Guest speaker for Regional HR event "HR Week Adria" on the topic of "Digital Learning - Friend or Foe?"- Learning Institute honorary Member (LPI) as a recognition of expertise in learning & development- Contributor to AIHR blog, article engagement culture and learning Show less

  • Head of Product & Thought Leader for Learning

    May 2021 - May 2022

  • Product Organization & Strategy Lead

    Jun 2020 - May 2021
• 

  SThree

  May 2022 - now

  In this expanded role I also supervise a talented Regional PMO Manager and their team. Aside from that I continue to oversee Talent Management, Culture, Leadership Development, and Learning & Organisational Development. Together, we strategically plan and implement key projects, further amplifying the impact of our collective efforts. Responsible for Talent Management, Culture, Leadership Development, and Learning & Organisational development. Work with critical regional business leaders to facilitate strategy execution with a team of 7 direct reports across the region.

  • Head of Learning, Organisational Development & PMO NL, ESP, MENA and APAC

    Dec 2023 - now

  • Head of Learning & Development EMEA & ASIA

    May 2022 - Dec 2023