Sofia Aljanah

Experience

• 

  Yayasan Lembaga Bantuan Hukum Indonesia

  Mar 2020 - Aug 2020

  Legal Intern
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  PT Bank Mandiri (Persero) Tbk.

  Dec 2020 - Oct 2023

  Sales Generalis Productive

  • Carry out Sales and Marketing activities, especially for Bank retail products (KUM, KUR,Acquisition of Agents, Funding, e-Banking and other products determined by the Bank), both out branches selling and in-branch selling by working together with other branch teams.• Prepare a list of daily, weekly and monthly visit plans in coordinationwith the Branch Manager/MBM/Unit Provider.• Conduct regular one-on-one meetings, report performance progress for the previous period as wellplan periodic activities with the Branch Manager/BM/Unit Supervisor.• Provide information/explanation of products and other services to customers in accordance withauthority and applicable provisions.• Administer all customer documents and maintain customer confidentiality in accordance with regulations.• Implement operational risk management for each business process carried out, namelycarry out identification, assessment, monitoring, control & mitigation of operational risks includingdata quality and reporting where risk events occur in accordance with applicable regulations at the bankand become a role model in the context of implementing operational control Show less

• 

  Amartha Microfinance

  Feb 2024 - Jan 2025

  Sales Team Lead

  • Monitoring the marketing team/business partners in terms of performance and target achievement• Conduct market reviews and implement strategies to achieve set targets• Responsible for business processes in terms of SOPs, both administratively and in the field.• Responsible for the branch/point portfolio in terms of quality and quantity• Responsible for team solidity and able tomanage internal team conflicts based on company regulations.

• 

  APM LOGISTICS

  May 2025 - now

  Marketing Coordinator