Devashish Rauthan

Experience

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  MyCaptain

  Mar 2021 - Apr 2021

  Campus Ambassador

  I Represented My Captain, gaining valuable experience in sales and business development.Utilized strong communication skills to promote the organization and attract newmembers, contributing to startup growth.Assisted in organizing and executing events, enhancing the company's brand presence andmarket reach.Played a key role in startup management by identifying and leveraging opportunities to expandthe organization's footprint on campus.Developed and implemented sales strategies to increase membership and engagement, drivingbusiness development initiatives. Show less

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  ION

  May 2021 - Aug 2022

  Technical Analyst

  Provided expert technical support for fixed-income products within the Core architecture,ensuring high levels of client satisfaction.Utilized JIRA for tracking and managing issue resolution, ensuring timely and effectiveproblem-solving.Conducted comprehensive log analysis and dump analysis to identify and resolve technicalissues, enhancing system reliability.As a primary point of contact for clients, delivering effective solutions, and maintainingstrong client relationships.Collaborated with cross-functional teams to improve product functionality and performancebased on client feedback and issue patterns.Demonstrated strong analytical skills to diagnose and address complex technical problems,reducing downtime and improving user experience. Show less

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  Costa Coffee

  Nov 2022 - Sept 2024

  Assistant Manager

  Proficient in executing store operations seamlessly, including opening, closing, and weekendshifts, ensuring smooth functioning and exceptional customer service.Skilled in leading a team to execute store operations efficiently on scheduled shifts andduring days off, ensuring coverage and adherence to operational standards.Experienced in utilizing forecasting and scheduling tools to manage labour resources withinallocated budgets while overseeing recruitment efforts to attract diverse talent aligned withstore requirements. Show less

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  Warner Hotels

  Sept 2024 - now

  Revenue Analyst