
Christine Tierney
Customer Experience Expert

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About me
Done with random acts of marketing? Let's prioritize the activities that will have the greatest impact on your bottom line.
Education

St. Catherine University
2005 - 2010BA Biology // Studio Art: Graphic DesignActivities and Societies: - National Biological Honors Society (Beta Beta Beta) - Ariston (Art Publication)

University of St. Thomas - Opus College of Business
2014 - 2017Master of Business Administration (M.B.A.) Business, Management, Marketing, and Related Support Services
Experience

Gap Inc.
Sept 2007 - Jun 2009Customer Experience ExpertManagerial duties including opening, closing, managing, training and coaching employees, tracking and responding to sales trends, counting store funds, and working with other members of the management team to ensure smooth execution of daily and special tasks.Emphasis on customer service, maintain and upholding company REAL service standards, providing excellent customer service to all guests.
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Children's Surgery International (CSI)
Jan 2009 - Jan 2015Graphic and Web DesignerChildren's Surgery International is a Minnesota-based, non-profit volunteer organization whose focus is to serve the underprivileged of the world by providing specialized medical and surgical services in a safe, compassionate and culturally sensitive manner and to promote in-country self-sufficiency through professional training and support.

G.C. Peterson Machinery
Oct 2009 - Apr 2011BookkeeperG.C. Peterson Machinery is a machinery and parts distributor located in St. Paul, MN. They serve woodworking communities throughout the upper midwest, and provide service and maintainence for the greater twin cities metro area, and parts of western Wisconsin.

HealthEast
Jan 2010 - Jan 2011InternTraumatic Brain Injury Research

Irish Titan
Oct 2010 - Apr 2015Solutions AnalystAt Irish Titan, we’re committed to “Business First. Online Second.” That’s Why we’re in business (and honestly perhaps the only thing we care that you remember about us). How do we engage? With “Partnerships, Not Transactions.” So What, exactly, do we do? Put briefly, we design and develop eCommerce platforms and websites, surrounded by Online Marketing and Strategy. For the brave and bold-minded. Our culture is defined by POTIS:- Passion- Ownership- Teamwork- Impact- SkillsWe’re industry agnostic, with clients ranging from startups to Fortune 50 companies, from B2B to B2C, and from apparel to SaaS platforms. The one common denominator? An affinity for a shared “Why”… plus the occasional shenanigan.---As a Solutions Analyst at Irish Titan, I provided direction in extracting, documenting and communicating project requirements, providing details around information architecture and general usability for our client’s website and ecommerce projects. I approached projects with a technical, analytical, and business mindset. I also acted as a liaison between clients and our project delivery team in order to bring client ideas to life. Finally, I provided my clients with online recommendations, best practices and site administration services that ensured their online presence was the best that it could be. Show less

Junebird creative
Jan 2015 - nowOwner, Creative Directorstrategic marketing & business coachingjunebird creative offers digital marketing, traditional marketing, and business strategy services to small and mid-size businesses. Based in the twin cities, comfortable working across borders.We play in the following sandboxes:- digital/physical/traditional marketing- business strategy- simplification audits- web design (ask us about design v. development)- content development, management, and copywriting- Oxford comma placement- rehab services for any of the aforementioned specialities (brand rehab, website rehab etc.)we don't consult. we strategize and execute. Show less

Apothecary Products
Feb 2021 - Apr 2022Accountable for digital D2C sales, both through owned brand websites and off-Amazon marketplace presence. Developed and implemented tools, adapted existing processes, and set strategy to support growth.
Senior Manager, Ecommerce Marketplaces
Jun 2021 - Apr 2022Manager, Ecommerce (D2C & Marketplaces)
Feb 2021 - Jun 2021
Licenses & Certifications
- View certificate

StoryBrand Certified Guide
StoryBrandSept 2022 - View certificate

Small Business Coach
Business Made SimpleApr 2023
Volunteer Experience
Treasurer
Issued by MEDICAL SIMULATION INTERNATIONAL on Jan 2014
Associated with Christine TierneyGuide Advisory Board Member
Issued by StoryBrand on Jan 2023
Associated with Christine TierneyMarketing and Publications
Issued by Children's Surgery International on Jan 2010
Associated with Christine Tierney
Languages
- frFrench
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