Suresh Krishnan

Experience

• 

  Hewlett Packard India Pvt Ltd

  Feb 2007 - Feb 2009

  Direct Operations Coordinator

  Single point of Contact for all Internal and External CustomerResponsible for end to end support on Customer to Cash cycle

• 

  Hewlett Packard Enterprise

  Feb 2010 - Jul 2012

  I was responsible for "Quote-to-Cash" in my profile. Right at the inception stage of Quote the AOM is reponsible for Customer Satisfaction till collection. Customer Service Representative (CSR) the first and unique point of contact of the customer for all questions, information and requests regarding the orders in process and the claims.

  • Account Operations Manager

    Nov 2011 - Jul 2012

  • Customer Service Representative

    Feb 2010 - Oct 2011
• 

  Fujitsu

  Jul 2012 - now

  Responsible for India Operations, managing critical functions such as Procurement (Domestic and International), Sales Operations, Inventory Management, Order Management and all India Logistics. In addition to the above, Business Operation also responsible for Demand Plan , BIS Certification and SFDC (CRM). I am responsible for the Overall Sales Operation, that supports the India Business. This covers Opportunity Management, CRM Administration, Performance Tracking.. etc

  • Head of Business Operations

    Jun 2014 - now

  • Manager - Sales Operations

    Jul 2012 - May 2014