Suresh Krishnan

Suresh Krishnan

Direct Operations Coordinator

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  • Timeline

  • About me

    Head Business Operations and Procurement at Fujitsu India Private Ltd

  • Education

    • University of Calicut

      1988 - 1989
      PUC Commerce
    • Osmania University

      2000 - 2003
      Bachelor of Arts Economics
  • Experience

    • Hewlett Packard India Pvt Ltd

      Feb 2007 - Feb 2009
      Direct Operations Coordinator

      Single point of Contact for all Internal and External CustomerResponsible for end to end support on Customer to Cash cycle

    • Hewlett Packard Enterprise

      Feb 2010 - Jul 2012

      I was responsible for "Quote-to-Cash" in my profile. Right at the inception stage of Quote the AOM is reponsible for Customer Satisfaction till collection. Customer Service Representative (CSR) the first and unique point of contact of the customer for all questions, information and requests regarding the orders in process and the claims.

      • Account Operations Manager

        Nov 2011 - Jul 2012
      • Customer Service Representative

        Feb 2010 - Oct 2011
    • Fujitsu

      Jul 2012 - now

      Responsible for India Operations, managing critical functions such as Procurement (Domestic and International), Sales Operations, Inventory Management, Order Management and all India Logistics. In addition to the above, Business Operation also responsible for Demand Plan , BIS Certification and SFDC (CRM). I am responsible for the Overall Sales Operation, that supports the India Business. This covers Opportunity Management, CRM Administration, Performance Tracking.. etc

      • Head of Business Operations

        Jun 2014 - now
      • Manager - Sales Operations

        Jul 2012 - May 2014
  • Licenses & Certifications

    • HP VO Lean Six Sigma Green Belt Certified

      APJ VDTO Strategy Planning & Programs
    • Operational Excellence - Winners Circle

      APJ Volume Direct & Teleweb Operation Team
    • Signature Service for Customer Orientation Certified

      Wilson Learning Worldwide
    • Asia Leadership Development Programme

      Fujitsu
      Mar 2022