Robin Vince George

Experience

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  Sutherland Global Services

  Nov 2009 - Jul 2012

  Senior Consultant

  • Interact with the customers and help them with their queries.• Provide information about the ISP service, pricing and sign up details to clients.• Help customers from the US and Canada reniew their ISP services or upgrade it. • Listen to the customers and resolve their concerns regarding billing, serivce, cancellation, etc.• Escalate calls from customers to the required department as per the urgency and nature.• Route the customers' calls to concerned department for better and easier solutions.• Upsell and cross-sell products like Norton 360, DSL, Norton Internet Security, etc., to customers. Show less

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  CCubed IT

  Aug 2012 - Feb 2014

  GL-SEO and Content Writing

  • Lead a team which is blended with individuals who use different SEO techniques.• Help the clients to position their websites better in their search engine rankings.• Help the clients convert the visitors to prospective customers.• Analyze the various SEO techniques used, and ensure its efficient utilization.• Analyze and ensure quality and improvement of the team’s performance.

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  Rus Education

  Apr 2014 - Dec 2016

  Business Development Specialist

  • Lead a team of counselors to educate and convert aspiring students for foreign higher education• Acquire leads by conducting seminars, workshops, etc., with foreign education aspirants.• Counsel students about various academic opportunities in foreign countries, like Russia, Ukrain, etc.• Provide departure brief to students and ensure their safe journey.• Send reports to the head office weekly and monthly.• Present the center growth stats and plans to the head office during the AGM. Show less

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  Infig Content Hub

  Mar 2017 - Sept 2022

  Content Writer - Freelance

  • Write blogs and articles to be published on the employer's site.• Work with the SEO team to ensure that the content meets the quality expectation.• Support the employer with timely deliver of content as per the content schedule.• Create blogs and other forms content for the employer's SEO clients.• Write case studies, landing pages, etc., for the employer.• Create content for news letters, email marketing, brochure, websites, etc., for the employer's clients.• Optimize content using various on-page SEO strategies for more visibility and rankings.• Edit and evaluate content written by new hires and junior content writers. Show less

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  Fullestop

  Aug 2020 - now

  Content Writer - Freelance

  • Write blogs and articles to be published on the employer's site.• Work with the SEO team to ensure that the content meets the quality expectation.• Support the employer with timely deliver of content as per the content schedule.• Occasionally create blogs and other forms content for the employer's SEO clients.

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  Apna Writer

  Jun 2022 - Oct 2024

  • Manage content writing projects from clients from diverse industries.• Assign works to a team of content writers.• Ensure that the writers and editorsadhere to the client's content guidelines.• Engage with the client about content writing projects and understand their needs.• Get on calls and conferences with the client to discuss projects, pricing, and SEO.• Inform the client about the content challenges writers face and address them on time.• Manage content projects on project management tools like ClickUp, Client Venue, Trelloo, etc.• Occasionally write blogs and other forms content for clients with unique requirements. Show less

  • Project Manager: Content Writing

    Dec 2022 - Oct 2024

  • Content Writer - Freelance

    Jun 2022 - Nov 2022
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  AddWeb Solution Private Limited

  Oct 2022 - Dec 2023

  Content Writer - Freelance

  • Write blogs and articles to be published on the employer's site.• Work with the SEO team to ensure that the content meets the quality expectation.• Support the employer with timely deliver of content as per the content schedule.• Create blogs and other forms content for the employer's SEO clients.• Write case studies, landing pages, etc., for the employer.

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  ITXITPro

  Jul 2023 - now

  Senior Content Writer - Freelance

  • Write blogs and articles for the brand's clients from the US, Canada, UK, etc.• Work with the SEO team to ensure that the content meets the quality expectation.• Support the employer with timely deliver of content as per the content schedule.• Create blogs and other forms content for the employer's SEO clients.• Write case studies, landing pages, etc., for the employer.• Create content for news letters, email marketing, brochure, websites, etc., for the employer's clients.• Optimize content using various on-page SEO strategies for more visibility and rankings.• Edit and evaluate content written by new hires and junior content writers. Show less

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  Calibr

  Oct 2023 - Oct 2024

  B2B SaaS Content Writer - Freelance

  • Work with the founder and create BOFU, MOFU, and TOFU blogs for the brand.• Create internal linking and inline CTA strategy for the blogs published.• Work with the internal content team to come up with keywords and content topics.• Support the content team to create content strategy to help the brand scale traffic.• Optimize the blogs with various on-page SEO strategies and natural keyword insertion.

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  Meetanshi

  Nov 2023 - now

  B2B Content Writer - Freelance

  • Work with the content marketing team and create blogs based on outlines provided.• Create detailed how-to guides, listicles, tutorials, etc., aimed at Shopify users.• Optimize the blogs with keywords and other on-page SEO strategies for better visibility.• Adhere to the content brief, quality guidelines, SEO guidelines, etc.

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  Aureate Labs

  Aug 2024 - now

  Sr. Writer (Long-form Content)

  • Work with the content marketing team and create blogs based on the outlines provided.• Create detailed how-to guides, listicles, tutorials, etc., aimed at Shopify and Magento users.• Optimize the content with keywords and other on-page SEO strategies for better visibility.• Adhere to the content brief, quality guidelines, SEO guidelines, etc.

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  TripleDart - B2B SaaS Growth Agency

  Oct 2024 - now

  B2B SaaS Content Writer - Freelance

  • Work with the client and create TOFU, MOFU, and BOFU content for global B2B SaaS businesses.• Create detailed how-to guides, listicles, resources, etc., aimed at B2B SaaS buyers.• Optimize the content with keywords and other on-page SEO strategies for better visibility.• Adhere to the content brief, quality guidelines, SEO guidelines, etc.