Morgan Bischof

Experience

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  Wayne County Schools

  May 2015 - Jan 2019

  Public Relations Assistant

  I filled this role seasonally during summer and winter breaks between 2015 and 2018.Initiated multimodal communication plans, created and distributed visual and written content to engage community in school events and initiatives; Temporarily managed the office and a staff of three student volunteers during the supervisor’s two month absence; Assisted with new staff orientation and trainings; Designed staff ID badges and promotional materials utilizing Photoshop software; Maintained the school system website using HTML coding Show less

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  Lindsey Wilson College

  May 2016 - Apr 2018

  Communicated student concerns to the college administration; planned and marketed events for the student body; served on the Board of Trustees and Academic Affairs Council Perform duties of the President in case of their absence; Educated potential Student Government candidates on and enforced student campaign guidelines; Assisted students in creating clubs and organizations

  • Student Body President

    May 2017 - Apr 2018

  • Student Government Association Vice President

    May 2016 - May 2017
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  Kentucky Governor’s Scholars Program

  Jun 2016 - Jul 2016

  Office Staff

  Interacted with students and parents by answering questions, giving details and instructions for educational programming; Planned events and organized personnel; Used Microsoft Excel and Access to keep student and program records

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  Goody's Stage Stores

  Dec 2016 - Jul 2017

  Retail Associate

  Organized and maintained store displays; Encouraged customer engagement through the Goody's rewards programs; Provided excellent customer service from the Point of Sale system

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  U.S. House of Representatives

  May 2017 - Jul 2017

  Intern

  Managed the congressman’s relationship with constituents through verbal and written communication regarding legislative issues; Conducted informative tours of the Capitol Building; Summarized and evaluated information from hearings and briefings for the Congressman and his staff

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  JCPenney

  Aug 2017 - May 2019

  Retail Associate

  Ensured high levels of customer satisfaction through excellent sales service; Assessed customers’ needs and provided assistance and information about products; Used technology to enhance the sales experience

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  Platform Creator

  May 2018 - Dec 2018

  Content Creator

  Transcribed podcasts and edited them into blog posts for WordPress and other social media publications

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  Cleveland Clinic

  Jun 2019 - Oct 2021

  Account Representative II

  Revenue cycle management operations, specializing in insurance claim follow-up. Responsibilities include: Researching insurance claims to determine the proper course to get claims paid; Engaging in Continuous Improvement (Kaizen Models) to drive positive change within the team; Facilitating team-building activities to increase engagement as Events Committee captain

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  CMT Consulting LTD

  Oct 2021 - Aug 2022

  Account Coordinator

  Project managed multi-tactic media plans; Planned project budgets for each advertising channel based on marketing research; Tracked budgets and commissioned creative assets; Optimized campaigns to achieve client goals; Wrote organic social media content; Built client-focused relationships based on trust and integrity.

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  Cleveland Clinic

  Aug 2022 - now

  Marketing Communications Associate

  • Evaluating trends in healthcare to develop wholistic marketing strategies for the Heart, Vascular, and Thoracic Institute (HVTI), partnering with teams across the enterprise• Assessing analytics to monitor the effectiveness of Paid Search, Paid Social, Traditional/Digital Advertising, and Marketing Events in generating leads and patients while maintaining HIPAA compliance• Overseeing projects to update online HVTI marketing materials to reflect current healthcare information• Coordinating a weekly consumer podcast featuring HVTI physicians which averages 9000+ listensmonthly• Curating Cleveland Clinic heart-care content for a monthly consumer eNewsletter, delivered to 150,000+ subscribers• Collaborating with physicians to match marketing tactics with clinical goals• Organizing and promoting the virtual Cleveland Clinic “Ask the Expert” event, breaking the record for highest number of RSVPs and live viewers (1,400+) during our Q1 2023 event Show less