
Jennifer Morris
Manager

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About me
Sr. Manager Commercial Systems & Tools MMIT (Managed Markets Insight & Technology)
Education

Brushton
-
The Sage Colleges-Sage Graduate School
2003 - 2006Master of Business Administration (MBA) Human Resources Management and Services 3.6
SUNY Plattsburgh
1993 - 1997Bachelor of Arts (B.A.) Psychology 3.4
University of Chester
1996 - 1997PSYCHOLOGY
Experience

GE Modular Space
Jan 2003 - Jan 2005Manager
General Electric Corporate
Dec 2005 - Dec 2009PeopleSoft HRMS AnalystTranslate business requirements and healthcare initiatives into functional design specifications.Document functional specifications, process flows, test scripts, and test plans.Ensure timely and accurate system processing of various healthcare benefit processes for active, retiree, pension payee, and dependent populations. Test and validate code changes to ensure functional requirements have been attained.Document conversion requirements and perform validations based on union and governmental health initiatives.Run error and audit reports and communicate results to appropriate parties.Ensure HIPPA compliance for vendor files and communications to employees regarding healthcare benefit offerings. Show less

Value Options
Dec 2009 - Aug 2010Business Systems AnalystInterface with Service Centers, Clients, Corporate Departments and IT development teams to identify business requirements.Maintain detailed understanding and knowledge of systems applications and transfer knowledge to team members.Utilize IT knowledge and PC software application skills to complete detailed design specifications for development teams.Create test scripts, conduct testing, and document results.Serve as SME for system applications and end user testing. Adhere to HIPPA compliance, regulations, and standards. Show less

Canon, Inc.
Nov 2010 - Apr 2018Sr. Business AnalystAnalyze, design, maintain, and enhance business applications providing specialized technical and business knowledge to projects and daily operations. Assist Development Team in developing code throughout the life cycle process through code reviews, unit integration, code testing, version control, and code standards.Design and test system upgrades, oversee conversion of data and test system interfaces.Provide support to user community and staff through training on processing standards.Create and maintain functional design specifications.Create and execute ad hoc reports and metrics.Create and run SQL queries to obtain data for troubleshooting and identifying root cause of issues.Integrate SFDC and Sales Order Maker applications with Oracle data. Show less

PHH Mortgage
Apr 2018 - May 2019Business Analyst
Freedom Mortgage
May 2019 - Jan 2020Salesforce Business Analyst
May 2019 - Jan 2020Sr Salesforce Business Analyst
May 2019 - Dec 2019
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MMIT (Managed Markets Insight & Technology)
Jan 2020 - nowSr. Manager Commercial Systems & Tools
May 2024 - nowManager Commercial Systems
Jan 2022 - May 2024Sr Salesforce Administrator
Jan 2020 - Jan 2022
Licenses & Certifications

Salesforce Certified Administrator (SCA)
SalesforceNov 2019
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