Terrell Phelps

Experience

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  National Football League

  May 2009 - Jul 2009

  Defensive Back

  Defensive BackProvide coverage of the receiver to prevent entry into the end zone. Assess constant and spontaneous activity in order to anticipate upcoming moves. Assist team members in responding to competitor actions by communicating details on player movement Key accomplishment * Drafted free agent by the Minnesota Vikings; one of over 9000 potentials* College Defensive Player of the year, All-American 2008 * Record 24 passes deflected in 1 season

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  Enterprise Rent-A-Car

  Oct 2009 - Mar 2011

  Manager Trainee

  Developed and applied business leadership skills to achieve maximum customer satisfaction. Maintained efficient business operations through clear communication and precise process flow. Managed vehicle inventory to ensure customer vehicle demand and expectations were met. Coached team members in techniques for improving sales and resolving issues. Provided profit and loss updates to support the General Manager in strategic inventory planning.Key accomplishment• Awarded prestigious Elite Club for 3 consecutive months as a result of top sales.• Improved customer satisfaction at 3 branches.• Successfully trained and mentored 5 manager trainees, which resulted in 5 rewarding careers. Show less

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  Daimler Trucks North America

  Mar 2011 - Apr 2016

  Supervisor

  Successfully lead a team of 102 hourly employees, including 7 Team Leaders for a 3-shift facility. Manage day- to-day operations of quality improvement programs, and facilitate Root Cause Analysis Investigations to include Continuous Improvement, Safety and Equipment failures. Additionally, manage short/long term production fore- casting, scheduling, and ensure on-time delivery of components to 3 facilities.• Led and facilitated kaizen events to drive sustainable improvements. Worked closely with plant executive leadership team to drive continuous improvement.• Provided lean support to multiple locations including 2 plants in Mexico and 3 plants in United States. Reduced 38% waste out of 3 plants within a year.• Responsible for multi-site plant continuous improvement projects. Leading, educating management, and developing associates to improve business operations.• 10% Year-over-year improvement of delivery, quality, and cost performance in the paint department resulted in $1,000,000 cost savings by reducing waste and cycle times.• Utilize lean tools to increase value added to 13 processes by reducing 15% non-value added work in each work group.• Able to perform Lean Manufacturing and Six Sigma methodology at all levels of the organization. Show less

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  BMW Manufacturing Co., LLC

  May 2016 - Oct 2019

  Section Leader

  Led and supervised over 100 associates in lean transformation. Provided training in problem solving and standardize work. Led operational lean focus, improved information, and material flow within the manufacturing plant. Ensured the body shop department delivered a quality product to internal and external customers.• Continually improved training modules to teach key lean principles.• Trained and supported 108 associates in developing a culture of lean thinking• Identify, recommend, and implement changes to improve productivity and reduce cost within the bodyshop. Show less

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  Grace International Church

  May 2019 - now

  Inspirational/Motivational/Pastor/Transformational Change Agent Speaker
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  Amazon

  Mar 2020 - Mar 2021

  Operations Manager
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  Riverstone Logistics

  Mar 2021 - Apr 2022

  • Director of Compliance

    Oct 2021 - Apr 2022

  • Senior District Manager

    Mar 2021 - Oct 2021