Hannah Stapleton

Hannah Stapleton

Take Out Waitress

Followers of Hannah Stapleton1000 followers
location of Hannah StapletonNew York, New York, United States

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  • Timeline

  • About me

    MDP at the Martinique New York on Broadway, Curio Collection by Hilton | Isenberg School of Management Alumni, UMass Amherst

  • Education

    • Isenberg School of Management, UMass Amherst

      2020 - 2024
      Bachelor of Science - BS Hospitality and Tourism Management
    • University of Massachusetts Amherst

      2020 - 2024
      Bachelor's degree
    • Sandwich High School

      -
      High School Diploma
  • Experience

    • Siena Italian Bar & Grill

      May 2016 - Aug 2021
      Take Out Waitress

      • Processed food orders over the phone, online, and in person • Operated POS machines to order meals• Delivered extensive customer service and communicated effectively with clientele.

    • Trader Joe's

      May 2021 - Aug 2021
      Crew Member

      • Recorded SKUs of products• Handled money and credit card transactions

    • University of Massachusetts Amherst

      Jan 2022 - May 2024
      Front Office Assistant

      • Provided resources to students and their families • Filed, scanned, printed and mailed important documents • Aided in planning of on campus events

    • Cape Cod Coffee

      May 2022 - Aug 2024
      Barista / Server

      • Placed orders from customers on Toast POS system• Prepared coffee, teas, and breakfast sandwiches• Trained new employees• Provided efficient table service to customers

    • Isenberg School of Management, UMass Amherst

      Jan 2023 - May 2023
      Teacher Assistant

      • Taught ‘transitions’ career advancement to a class of 18 freshmen students• Graded assignments and offered constructive feedback

    • WeWork

      Jun 2023 - Aug 2023
      Community Intern

      Assisted with building operations, event planning and membership management within a cluster of WeWork coworking spaces across Boston, MA.

    • Hilton

      Aug 2024 - now
      Rooms and Front Office MDP

      Completed a 3-month rotation across hotel departments (Sales, Marketing, Finance, HR, Security), followed by two 3 month roles as Housekeeping Manager and Front Office Manager, overseeing operations, managing teams, and ensuring guest satisfaction. Demonstrated leadership and business acumen.

  • Licenses & Certifications

    • ServSafe Allergens

      ServSafe
      May 2022
    • ServSafe Food Handler

      ServSafe
      May 2022
    • CBRE - Project Management Job Simulation

      Forage
      Nov 2023
      View certificate certificate
    • TIPS Certification

      Professional Bartending Schools of America
      Oct 2023
    • Salesforce Trailhead Badges

      Salesforce
      Apr 2022
      View certificate certificate
    • Microsoft Excel Certified

      Badgr
      Oct 2021
  • Honors & Awards

    • Awarded to Hannah Stapleton
      Deans List - May 2024
    • Awarded to Hannah Stapleton
      Denise Coll Scholarship - Mar 2024 Recipients must have a minimum GPA of 3.0, with a preference for a GPA of 3.3 or higher. Preference will be given to students who show evidence of work within the industry, and demonstrate leadership skills through extracurricular, community, and/or other volunteer commitments.
    • Awarded to Hannah Stapleton
      Deans List - Jan 2024
    • Awarded to Hannah Stapleton
      Deans List - May 2023
    • Awarded to Hannah Stapleton
      Deans List - Jan 2023
    • Awarded to Hannah Stapleton
      Deans List - May 2022
    • Awarded to Hannah Stapleton
      Deans List - Jan 2022
    • Awarded to Hannah Stapleton
      Deans List - May 2021
    • Awarded to Hannah Stapleton
      Deans List - Jan 2021
  • Volunteer Experience

    • Fundraising Volunteer

      Issued by Safe Passage on Nov 2023
      Safe PassageAssociated with Hannah Stapleton