Giles Stewart

Experience

• 

  GE

  Jan 1992 - Jan 1998

  Designed and developed Six Sigma process for server consolidations into GE Corporate Data Centers.Program managed server consolidations for all GE businesses into the corporate data center in Cincinnati. Shift manager for IT Operations staff supporting 12 GE businesses globally. Responsibilities included network monitoring, system monitoring, and application incident management.Operations lead for data center relocations. Coordination of hardware moves, media library moves, system backups and restores.

  • Program Manager

    Jan 1996 - Jan 1998

  • Service Coordinator

    Jan 1992 - Jan 1996
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  Cintas

  Jan 1998 - Jan 2006

  IT Operations Manager

  Responsible for data center strategy, management, and operations of all corporate data centers. Managed the planning and execution of secondary data center construction.Managed server engineering, data center operations, change management and release management functions.Instituted change and release management processes and procedures including establishment of regimented maintenance windows for data center, server, storage, network, and application changes.Led data center consolidation projects for relocation of acquired companies data center to the Cintas corporate data center. Show less

• 

  Lowe's Companies, Inc.

  Jan 2006 - Jan 2010

  Operations Command Center Manager

  Managed command center staff responsible for Level I/Level II monitoring and cross functional technical support for all operating systems as well as network, security, and business critical application monitoring. Provided leadership for enterprise level major incident management resolution and restoration of service. Established, maintained, and managed service level agreements between the IT department and the business community for application availability.

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  Dell Technologies

  Jul 2010 - Jan 2015

  The Emerging Technologies & User Experience Team is charged with proving that new and innovative technologies can improve employee productivity, increase employee satisfaction, and improve the overall end-user experience of IT tools and systems while ensuring a secure IT environment. The team aims to disrupt traditional IT, demonstrate thought leadership, and establish a strategic vision for both the IT organization and the company in technology innovation. The broader goal is to institutionalize a culture of innovation that encourages experimentation and captures good ideas to develop into real business value for the company.The Emerging Technologies & User Experience Team has significantly improved the IT experience for every user at Dell. From developing new device standards that ensure team members now have choices when it comes to their work PC’s, to developing new capabilities through mobile apps, and defining the leading edge of private cloud adoption with OpenStack, the ET&UX team works across the full spectrum of IT services to push Dell IT’s technology vision forward.The Emerging Technologies & User Experience team is focused on the user experience of all of Dell IT’s customers. Through their user community and Day in the Life programs, the team regularly engages with Dell’s front line team members to understand their work, define their needs, and improve their day-to-day work, with a sharp focus on productivity and user satisfaction.2013 and 2104 Team Accomplishments:• Enterprise Search• Innovation Lab and Private Cloud • Corporate Device Standards – Notebooks, Tablets, VDI, and Smartphones• Mobile Device Management Deployment• Video Conferencing• Webcasting• Security and mobile device policy refresh• Customer and Conference best practice presentations• Strategy whitepapers and case studies Show less Led team responsible for network strategy including network assessments, strategic recommendations, and program scoping. Led team responsible for strategic mobility programs including virtual private network, smartphone strategy, and video conferencing.Recent strategic programs include:-Designing and building Dell's next generation contact center network.-Completion of deployment of Dell/SonicWall VPN infrastructure globally; transitioning global remote access to a Dell on Dell solution- Deployment of new video conferencing infrastructure globally, including the upgrade and installations of over 35 conference rooms world wide, enabling High Definition and Real Presence Experience video conference capabilities providing cost savings opportunities by conversion of travel expense. Show less The IT M&A Team is an IT Applications and Infrastructure-specific function that has direct business relationship and responsibilities to the Corporate Strategy, Corporate Development, and Integration Management Office for all due diligence and integration related activities. It has performed over 40 due diligence efforts and integrated over 20 acquisitions into Dell.Program manager for IT integration of acquired companies. All phases of IT integration including planning, budget, and execution for infrastructure and application integration. Provided leadership to project teams from due diligence through functional integration completion. Interfaced with Dell and acquisition executive management on integration plans and program status. Show less

  • IT Director, Emerging Technologies & User Experience

    Jan 2013 - Jan 2015

  • Senior Manager, IT Infrastructure Architecture and Mobility

    Aug 2012 - Jan 2013

  • Senior Program Manager, IT Mergers and Acquisitions

    Jul 2010 - Aug 2012
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  Acelity

  Jun 2015 - Aug 2018

  Sr. IT Manager, Infrastructure Systems

  Completed an organizational transformation of the infrastructure systems team that refocused the organization from support functions to concentrating on solutions and strategy. Transformed the team from technicians to technologists, increasing the speed of innovation and decreasing IT operating expensesRecent accomplishments include:• Developed strategy for holistic IT portfolio with traditional services, Infrastructure-as-a-Service, and Platform-as-a-Service while simultaneously driving down total IT infrastructure costs by migrating from VMware vSphere to Microsoft Hyper-V and Azure, Nutanix, OpenStack, and Kubernetes.• Deployed Acelity’s first private cloud, powered by OpenStack that delivered Infrastructure-as-a-Service, reduced vendor dependency, and extended asset life.• Built an Innovation Lab enabling technical innovations and proof of concepts to bring new capabilities to IT and to the business• Implemented technical efficiencies that reduced project resource time by 1500 hours representing a savings of over $100,000• Accelerated product development cycle from 1+ year to weeks for cloud-connected devices through use of application containerization and private and public hybrid cloud strategy.• Developed and implemented strategies and policies to reduce IT infrastructure risk. Remediated over 10,000 existent vulnerabilities and created the operational process to ensure future compliance and occurrence. Show less