
Sonia Shetty
Senior Process Executive

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About me
Senior Business Analyst at The University of Texas | Six Sigma Black Belt | Driving data-driven transformation with SQL/Python & Power BI/Tableau for enhanced decision-making and operational excellence.
Education

ISI
2010 - 2010Six Sigma Black Belt Six sigmaSix Sigma Black Belt certification

Canara College - Mangalore
1999 - 2002Bachelor's degree Computer ScienceBsc in Computer Science

Manel Srinivas Nayak Memorial Institute of PG Management Studies, Besant Vidya Kendra, Bondel, Mangalore
2002 - 2004MBA FinanceMBA in Finance

University of Michigan-Dearborn
2017 - 2018Master of Science - MS Business Analytics 3.83 GPAActivities and Societies: Activities and Societies: Beta Gamma Sigma International Honor Society Dean's List all semesters
Experience

HCL Technologies
Dec 2004 - Dec 2006Senior Process ExecutiveNostro Reconciliation for Deutsche Bank, FrankfurtPost settlement function - Matching & ReconciliationMatching of internal ledgers and external statements in Smartstream & allocation of unmatched trades called nostro breaks for investigationReconciliation of Nostro accounts for OTC Derivative products using Smartstream Reconciliation toolInvestigation & resolution of nostro breaks as per the given SLAInteraction with Deutsche Bank's Middle Office w.r.t. any trade discrepanciesPreparation of daily MIS reporting results of work completed dailyInitial investigation of all incoming SwiftsConference calls with clients for quick resolution of trade discrepanciesInvestigation of Structured Derivative Trades, which includes High Yield trades requiring core investigationHandling incoming queries for Structured Derivative tradesAchievementsNominated by HCL as Subject Matter Expert (SME) to facilitate knowledge transfer from HCL to Deutsche Bank Global Services during the period Oct 06 to Dec 06'Star Performer' awardCross training imparted to members from Derivatives Documentation team in Nostro ReconciliationPreparation of DTP for GDS application - which is used in FX & MM deals Selected as a representative to attend conference calls with various clients on behalf of DB Frankfurt Experience in reconciliation of world major currencies like EUR & USDSoftwares used: SSR ,Summit ,CoronaSkills Involved: Investment Banking -Derivatives Products Show less

Deutsche Bank Global Services Pvt Ltd
Dec 2006 - May 2015Development of a Pre-confirmation generation system for Fixed Income Business- Collection of business requirements, Creation of BRD, facilitation review and sign off of requirements with business users, validation with IT for feasibility-Responsible for project status reporting (progress vs plan / issues risks etc) on a weekly basis to program manager, business stakeholders, IT etc - Responsible for monitoring progress of each project phase from initiation to implementation and liaising with business stakeholders / Program manager / IT teamSoftwares used: Tableau, Minitab, MS Visio,Clarity.Skills Involved: Data Analytics, Statistics, BPM, Project Management, Show less • Lead high impact Six Sigma and Lean projects; Mentor Onshore & Offshore Six Sigma projects and Lean projects targeted to Save FTE (Increase efficiency), Increase Capacity, Accuracy, reduce risk exposure, generate value unlock.• Productivity analysis to eliminate 100% Non-STP volumes, Front to back process mapping to identify best practices, synergies between teams and standardization opportunities.• Identify constrains in existing system (technology) and propose plans for End user developed application (automation) to bridge gaps and improve efficiency.• Conduct Six sigma and Lean awareness training; Create platform where teams (operation and transformation) participate and brainstrorm topics / issues openly; Secure stakeholder and sponpors support (Buy-in) for change agenda.• Error rate tracking for teams; Identify failure modes with help of FMEA and add preventive checks to strengthen controls, Zero defect campaign, Gage R&R checks for reviewer certification, Green Star & team visual boards / huddles implementation. Show less Pre settlements and Post settlement function of Rates Derivatives Settlements Manage a small team of process executives (4-5 members)Monitoring the team's high risk and high value nostro breaks Weekly conference call with line managers and clientsEscalation of aged items to manager/client or MOParticipate in cross process trainingRunning daily reports on nostro outstandings and other internal reportsAssist process executives on break resolution and queriesUpdation of DTPs & KOPs to ensure they are accurate and currentPerform audit checks on process and preparation of Quality ReportsAssist Team Manager to distribute workPlanning and prioritizing workload and demandsBeing one of the senior members of the team, formulated plans to effectively handle quarterly Variance Swaps bulk expiryBack-up functions of Team Manager during his absenceAchievements'Star Performer' in Feb '08 for additional initiatives taken along with the daily SLAsWorked in different teams/process as per business requirements due to my flexibility and willingness to work across teamsSoftwares used: SSR ,Summit ,CoronaSkills Involved: Investment Banking -Derivatives Products Show less
Project Manager/Business Analysis
Apr 2014 - May 2015Six Sigma Black Belt, Manager - Transformation / Business Engineering
Aug 2008 - Apr 2014Process Supervisor - Product analyst
Dec 2006 - Aug 2008

Deutsche Bank London - Birmingham
Aug 2009 - Oct 2009Manager - Process ModelingCreate process maps as per the BPMN standards using Telelogic & analyse processes identification of control points in the process

Deutsche Bank, Jacksonville USA
Oct 2011 - Feb 2012Project Manager - iMPACT Capacity Modeling Deutsche Bank,--> Develop Capacity models to find out current resource utilization, Manager utility to measure cross team utilization opportunities.--> Use model output to analyse bottle neck stages, skill gap, standardization opportunities and forecast service performance.

Accenture India
May 2015 - Jul 2016Business Advisory Associate ManagerStrategic Consulting, leading transformation projects & Deployment of Six Sigma and Lean methodology.Responsibility of Operational Excellence for multiple clients, focused on: Stabilizing newly migrated processes Interact with client/ internal stakeholders to drive and influence improvement objectives Driving Robotic Process Automation Improve SLA performance Driving Six Sigma and Lean projectSoftwares used: Tableau, Minitab, Microsoft Excel & Access, MS VisioSkills Involved: Data Analytics, Statistics,Six Sigma, Lean , Project Management Show less

Gardner-White
Sept 2017 - Dec 2017Student InternshipCompleted a project as part of the Graduate program with the Gardner White to improve their Inventory Management System using Data Analytics concepts. The project was to propose an efficient Inventory management system to the company to optimize their Inventory management process. Developed Predictive model using Winter Method technique for forecasting the future sales numbers to plan their Inventory, Variables such as Purchase Order , Time delivery were considered to develop the model.• Integrated customer data from Excel into MS Access database and extracted relevant data using SQL• Developed Reports & Dashboards using Tableau and Qlik Sense for better visualization and analysis• Created Process flow/Simulation model using Alteryx • Prepared and presented reports to stakeholders• Model helped the company to improve their business process, enhance decision making and optimize storage of inventorySoftwares used: Tableau, Qlik Sense, R, JMP Pro, Minitab, SPSS, Microsoft Excel & Access, Alteryx.Skills Involved: Data Analytics, Statistics, Forecasting, Predictive Analytics Show less

University of Michigan-Dearborn
Oct 2017 - Dec 2018Graduate Teaching AssistantCurrently employed on a part-time basis in a on-campus role as a Graduate Teaching Assistant.

Robert Half
Apr 2019 - Feb 2020Tableau Data Analyst• Developed and published multiple dashboards capturing Operational, Financial, and Project Performance metrics in Tableau.• Managed user, groups, folder structures, and security checks on Tableau server.• Utilized SQL Assistant to create advanced connections, join tables, and monitor queries for data blending.• Published reports and dashboards to Tableau server, utilizing URL's, Hyperlinks, and Filters for complex dashboards.

Gift of Life Michigan
Feb 2020 - Mar 2023Business Intelligence Analyst(Power BI/Tableau)Key accomplishments include:* Developed and maintained over 50 SQL queries and views that streamlined business intelligence workflows, significantly improving data retrieval times by 40% across various departments within the organization.* Created complex reports using SSRS, including parameter-based, graphical, and drill-down reports, which enhanced the clarity of insights delivered to stakeholders by 35%.* Utilized Power BI and Tableau to gather, summarize data, and create impactful visualizations that led to a 25% increase in data-driven decision-making across the organization.* Collaborated with cross-functional teams to define report requirements, ensuring alignment with business objectives while reducing report generation time by 30%.Skills: SQL Development, Power BI, Tableau, SSRS Reporting, Data Visualization Show less

The University of Texas at Austin
Jul 2023 - nowSenior Business AnalystKey accomplishments include:* Spearheaded the deployment of Power BI and Tableau dashboards that transformed raw data into actionable insights, resulting in a 30% faster decision-making process across multiple university departments.* Enhanced operational efficiency by implementing Six Sigma methodologies that reduced process variation by 25%, significantly improving service delivery timelines for various university projects.* Developed SQL-based reporting services that streamlined data access for stakeholders, decreasing report generation time by 40%, which facilitated timely strategic decisions across the organization.* Collaborated with cross-functional teams to identify key performance indicators (KPIs), directly improving departmental performance metrics by 20% within the first year of implementation.Skills: Six Sigma Black Belt, Data Visualization, Power BI, Tableau, SQL Reporting Show less
Licenses & Certifications

Alteryx Bootcamp & Alteryx :Real life Exercises for Data Analytics
Udemy
Six Sigma Black Belt Certification
Indian Statistical InstituteOct 2010- View certificate

SharePoint: Site Customization
LinkedInAug 2023 - View certificate

Microsoft Azure Data Scientist Associate (DP-100) Cert Prep: 1 Manage Azure Resources for Machine Learning
LinkedInAug 2023 - View certificate

Tableau for Data Scientists
LinkedInAug 2023
Honors & Awards
- Awarded to Sonia ShettyDean's List of Academic Excellence -
- Awarded to Sonia ShettyBeta Gamma Sigma -
- Awarded to Sonia ShettyNon Residential Tuition Scholarship -
Volunteer Experience
CSR
Issued by DBOI GLOBAL SERVICES PRIVATE LIMITED
Associated with Sonia ShettyVolunteer
Issued by Asian Pacific American Chamber of Commerce on Apr 2017
Associated with Sonia Shetty
Languages
- enEnglish
- hiHindi
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