Sefaat Ahammad

Experience

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  Foodiescorner

  May 2015 - Dec 2015

  Owner

  Just after my HSC exam I had the urge to do something on my own and with a little bit of support from my angel investor (my mother) and with a bit of my savings I opened a food cart in a prime location like GEC Circle Ctg. But little did I know how hard it will be to manage all the unprofessional stuffs and the local goons who would ask for daily free meals or money. However, I did learn how to manage such difficult situations and at least managed to cover up my expenses. Definitely gained more experience than profit. 😅 Show less

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  Private

  Nov 2017 - Oct 2019

  Tutor

  With all the assignments, projects, and exams that I had to face on a regular basis being an NSUer, teaching young kids for some extra income is the easiest source of income for any student. Managing time for myself as well as my student was a challenge that I could overcome at that time and the overall experience made me much more composed and calm human being.

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  LightCastle Partners

  May 2019 - Nov 2019

  Enumerator

  Apart from some side income from tutoring, having a part time job not only helped me to earn some extra pocket money but also helped me to have a glance of the corporate world.Being an enumerator at LCP, I had to visit many areas around the Dhaka city and collect information based on the survey topic which improved my communication skill to a great extent.

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  Kare Plus

  Jan 2020 - Mar 2020

  Junior Consultant

  In the last semester of my undergrad, while I was hoping for a good internship opportunity, I amazingly got a full time job offer and I accepted that immediately. Kare Plus having its head office at UK, have a separate call center in Bangladesh which was under a third party local company. Here I had to work with the nursing homes and arrange care persons for the regular patients of Kare Plus. Also had to prepare payroll reports of the carer on a regular basis. It was amazing to work with a foreign team but the door of opportunity to work in the head office was closed due to COVID. Show less

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  SSLCOMMERZ

  Aug 2020 - Jul 2023

  KEY ROLE -After being promoted to Assistant Manager, I was assigned a team and an industry. Me and my team used to cater 247 tourism merchants of SSLCOMMERZ. I had the responsibility to take strategic decisions and make revenue generating plans for these merchants. Also had the responsibility to launch new projects and products for SSLCOMMERZ.KEY ACHIEVEMENTS -It was great to collaborate with Aleph Express (HTTPool) to launch a new SAAS platform for SME merchants of Bangladesh which ensured 15% growth in total sales. Formulated a new Medical Tourism Campaign by collaborating with VISA and ensured business growth of 25% of the merchants. Added new clients like BIMAN, Qatar, Air Astra, HTTPool to the portfolio. Show less KEY ROLE -After proving myself as a good business professional, I was promoted to the Senior Executive post at SSLCOMMERZ where my added responsibilities was to manage the Onboarded accounts, monitor and track the transaction trend of the clients, prepare quarterly and yearly management reports and presentations.KEY ACHIEVEMENTS -In this role I could achieve 105% of the acquisition target and 112% of my revenue target. Additionally my teams revenue achievement was 168%. Launched a new product for partners and clients connectivity. Added companies like Opsonin Pharma, ATAB Association, Bangladesh Red Crescent, Share Trip, Cosmos Holidays in my portfolio.. Show less KEY ROLE -I started working at SSLCOMMERZ as a merchant acquisition executive where my key role was to onboard new clients. For that I had to go on regular field visits to generate new leads everyday. Additionally I had to prepare monthly reports on current market scenarios and my sales achievements.KEY ACHIEVEMENTS -In this role I could achieve 110% of the acquisition target and 170% of my revenue target. Additionally my contribution in project development and preparing management reports was also recognised by my seniors. Regular training sessions from seniors on different business skills and technical topics helped me grow and gain amazing experience. Meanwhile, I also created network with top tier and potential business organisations like Robi Axiata, ICAB, Alesha Holdings, Al- Hasan Diamond Gallery, etc. Show less

  • Assistant Manager

    Jan 2023 - Jul 2023

  • Senior Executive

    Jan 2022 - Dec 2022

  • Executive

    Aug 2020 - Dec 2021
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  ABG Technologies Limited

  Oct 2023 - Aug 2024

  Senior Officer

  Key Role:After working with one of the biggest players and a pioneer in the Fintech industry, took on a new challenge to work on a fintech startup under the PSP license. I work as a bridge between the business units and the tech team. Have to analyze and manage back-office merchant operations to figure out business solutions and develop product features to ensure the growth of the clients. Also, need to work on special projects of onboarding corporate clients and integrate their solution with the Pocket App.Key Achievements:Strengthened communication process between different departments and increased productivity by 15%. Designed automated refund API to remove the operational hassle by 50%. Show less

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  SSLCOMMERZ

  Jan 2025 - now

  Deputy Manager

  I rejoined SSLCOMMERZ as Deputy Manager and currently serve as the Team Lead of the Hospitality & Tourism Team where I aim to collaborate with cross-functional teams to digitize and streamline service delivery systems at SSLCOMMERZ. My role involves:Team Development: Building and mentoring a dynamic team that adapts to handling challenges and fostering clients with professionalism.New Product Initiatives: Contributing as a Product Manager to the upcoming mobile wallet of SSLCOMMERZ and focusing on more innovative payment solutions for e-commerce merchants.Strategic Collaborations: Partnering with channel partners and schemes to design and implement advanced payment solutions tailored for online merchants, especially within the tourism sector.Global Outreach: Engaging with international clients and partners to elevate SSLCOMMERZ’s presence and recognition in the global fintech landscape.Process Automation: Driving the automation of payment collection processes and internal operational processes to enhance efficiency and growth for e-commerce merchants.With my extensive experience in fintech and client management, I aim to position SSLCOMMERZ as a leader in providing seamless payment and digital solutions for businesses in Bangladesh and beyond. Show less