Yuseerah Jhetam

Yuseerah Jhetam

Receptionist.

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location of Yuseerah JhetamCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Lead User Experience Designer (CUA)

  • Education

    • Ermelo High School

      1998 - 2002
      Matric Highschool
    • University of Cape Town

      2017 - 2017
      Certificate User Experience Design

      Introduction to User Experience Design Building a Product Use ContextOutcomes and stakeholder managementResearch and evidence gatheringEvaluation, alignment and reportingThe aesthetics of user experienceWireframingPrototypingPresentation and delivery of a UX study

  • Experience

    • Dr V.V Vratchovshi – Orthopedics Surgeon

      Aug 2003 - Jun 2004
      Receptionist.

      - Answering the phone- Managing appointments- Sending EDI- Corresponding with Medical aids regarding outstanding accounts- Phoning for hospital authorization- Taking stock on a monthly basis- Ordering and receiving stock- Phoning patients regarding outstanding accounts

    • Bayteck Holdings

      Jul 2004 - Apr 2005
      Store Clerk/Management Reception

      Responsibilities:- Stock control in both National and Midrand storeroom- Sending out stock to other branches- Purchasing stock- Receiving stock- Taking stock on a monthly basis- Booking stock out and in for the technicians on a daily basis- Receiving condemn and recharge fire extinguishers- Time management for the store assistant- General store supervision during the day- Reporting directly to Managing DirectorManagement ReceptionResponsibilities:- Purchasing stock for store department- Purchasing stock for stationary department- Receiving stock- Answering the telephone - Filing for the HR department and Branch manager- Reporting directly to Managing Director and Branch manager- Packing of First Aid Boxes- Relieving at the switchboard (reception) Show less

    • Primador

      May 2005 - Jul 2005
      Telesales/Internal Sales

      - Receiving orders- Processing of orders on the database (data capture)- Working out quotations- Invoicing daily work that needs to be delivered- Assisting incoming calls- Relieving the receptionist – operating the switchboard

    • Insource ICT

      Aug 2005 - Oct 2005
      Typist (Contract)

      - Typing of CV’s on a daily basis- Sending out email to clients- Putting advertisements on websites- Prioritizing witch CV’s must be typed first- Relieving the receptionist – operating the switchboard

    • Inkokheli.

      Feb 2006 - Mar 2006
      Typist (Temporary)

      - Typing of CV’s on a daily basis- Data capturing on Placement Partner

    • Noltes Attorneys

      Aug 2006 - Mar 2007
      Secretary/Filing Clerk (Temporary)

      - Typing of letters- Filing documents- Drawing of files- Diarizing of files

    • Scaw Metals

      Apr 2007 - Oct 2012
      Internal Sales Consultant.

      - Processing of orders, expediting - Production orders - Quotations and follow ups- Client Liaison - Stock take - Admin – filing- Counter sales- Work on the SAP system- Daily sales figures - Meeting of monthly targets - Profitability vs target- Turnaround time for customer service- Customer satisfaction surveys

    • Rope Construction

      Nov 2012 - Feb 2019
      Internal Sales Clerk

      - Processing of orders, expediting - Production orders - Quotations and follow ups - Client Liaison - Stock take - Admin – filing - Counter sales- Purchasing : - Phoning different suppliers to compare prices - Placing orders with suppliers - Follow up on outstanding orders from suppliers - Test certificates- Assist in the debtors when necessary

    • Immersion Group

      Mar 2019 - now
      • Lead User Experience Designer

        Mar 2024 - now
      • Senior User Experience Designer

        Jul 2021 - now
      • User Experience Analyst

        Mar 2019 - Jul 2021
  • Licenses & Certifications

    • Conducting Usability Testing

      Interaction Design Foundation (IxDF)
      Jul 2018
      View certificate certificate
    • Membership Certificate

      The Interaction Design Foundation
      Dec 2017
      View certificate certificate
    • User Research Methods and Best Practices

      The Interaction Design Foundation
      Apr 2018
      View certificate certificate
    • Mobile User Experience

      Interaction Design Foundation (IxDF)
      Jul 2018
      View certificate certificate
    • Gestalt Psychology and Web Design: The Ultimate Guide

      Interaction Design Foundation (IxDF)
      Dec 2017
      View certificate certificate
    • Certified Usability Analyst

      Human Factors International
      Apr 2020
    • Design thinking

      The Interaction Design Foundation
      Sept 2018
      View certificate certificate