Zanele Skosana

Experience

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  Reggies (toy store)

  Dec 2013 - May 2014

  Customer service

  Stock packer, cashier, customer service agent

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  Busicor Local Internet café

  Jun 2014 - Nov 2015

  Customer Service Representative

  Assisting customers when they have trouble or questions using computer software’s.Provide service such as encoding,printing,downloading,making copies,scanning, email information, faxing and all other operations.Time customer of the number of minuted or hour they use the computer or internet.Provide excellent customer service Assisting students with assignments and online applications.

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  Qatar Airways(Bidair Services)

  Nov 2015 - Aug 2016

  Check In Agent

  • Checking in passengers• Documents VerificaSon (passports,Visa, ID & other travelingdocuments)• capturing their details on the ALTEA system• Checking in Baggages & PrinSng boarding pass/flight Sckets &bag tags• Asking security quesSons

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  Travelex Retail foreign Exchange

  Nov 2018 - Dec 2019

  Financial Sales Consultant

  Selling and trade of forex• Cashering• Excellent customer care,administraSon and support• Adhering to SARB regulaSons to selling and buying of Forex andother related products• Handling customer transacSons.• Documents verificaSon (Sckets,passport,ID, proof of address. • Sending & Receiving Remiiances for customers.• Capturing passengers informaSon on the system.• PromoSng and upselling financial products.• Processing branch’s daily banking operaSons.• Handling customers queries and complaints(answeringcalls,responding to queries telephonically and via email. Show less

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  Gauteng Department Of Education

  Jun 2020 - Jun 2021

  Office Administrator

  Assisting with learners admissions• Data Capturing• Screening & maintaining social distance in the bus betweenlearners• Typing Assignments,exam & test papers,leiers • Calling parents if needed• Assisting teachers in the officeAnd also booking appointment for parents and Educators.

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  AGS Records Management

  Jul 2021 - Mar 2022

  Data Capturer

  Capturing files from CIPC• (Patent,Trade Mark, & Design,company)• Assisting barcodes on the files and scanning them • Submission of report• Making sure stats is reached daily

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  Travelex Retail foreign Exchange

  Jun 2022 - now

  Sales Consultant

  Selling and trade of forex• Cashering• Excellent customer care,administraSon and support• Adhering to SARB regulaSons to selling and buying of Forex andother related products• Handling customer transacSons.• Documents verificaSon (Sckets,passport,ID, proof of address. • Sending & Receiving Remiiances for customers.• Capturing passengers informaSon on the system.• PromoSng and upselling financial products.• Processing branch’s daily banking operaSons.• Handling customers queries and complaints(answeringcalls,responding to queries telephonically and via email. Show less