Mary Jane Sinco

Experience

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  Teleperformance

  Apr 2010 - Jun 2011

  Customer Service Representative
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  Technological Institute of the Philippines-Manila

  Jun 2011 - Jun 2014

  Faculty Member
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  Far Eastern University

  Jun 2014 - Apr 2015

  Instructor
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  ELIXIR INDUSTRIAL EQUIPMENT INCORPORATED

  May 2015 - Apr 2022

  Lead the Robotics and Automation’s business unit in its two major components: Technical and Sales Technical• Lead the Robotics and Automation programmers in providing technical support to our clients (Robotics, Automation and Acmi Machines)• Execute new technical knowledge and approach to respond in customer issues and inquiries • Plan a pro-active approach execution in after-sales service of our clients• Develop and Implement efficient instrument or methods in enhancing technical skills of the team• Delegate tasks to programmers in providing technical supports, client demo and product exhibit• Coordinate with other group in providing technical support to our clients • Assist and support the team in executing projects• Train, guide and mentor team members in their assigned tasks • Operate the team within stipulated budget• Perform evaluation to the team on a regular basis (quarterly, semi-annual or annual basis)Sales• Lead the Robotics and Automation sales team in generating sales for our business unit ((Robotics, Automation and Acmi Machines)• Plan a client visit to establish a pro-active approach of determining the client’s project requirements• Create proposals and quotations• Negotiate sales contracts, terms and condition to client• Coordinate with other group in ensuring the sales commitment will be met• Prepare Annual business review• Design a budget for the group• Strategize to ensure business growth of our team• Monitor Sales performance of the group• Join product exhibits for Robot and Automations• Attend sales trainings/webinars for products that can contribute to sales generation Show less Handles the PLC and HMI program of Packaging Machines like Handle Applicator, Shrink Wrapping Machine, Palletizing Machine and Stretch Wrapping Machine including machines with robotic arm. Start up and commissioning of Industrial robot palletizers such as Fanuc and Kuka Robots Programming of collaborative robots such as Universal Robots and Techman Robots, according to client’s requirement Provides onsite and remote support to our local and overseas clients thru calls and emails, representing our counterpart in Italy, Netherlands and Thailand Provides technical support to other packaging machines Develop a solution for special installation that involves machine automation Show less Coordination and management of the Field Engineers and In-house technical teamCoordination with the suppliers about technical inquiries and concernsCoordination with clients about technical inquiries and concernsLead technical team in performing major installations  Lead technical team in research and execution regarding special applications  Managing sales and Operation of technical teamMonitoring of records of all the machines that is being delivered and pulled out from client Show less

  • Sales and Technical Head (Robotics and Automation)

    Jul 2021 - Apr 2022

  • Automation Engineer

    Sept 2016 - Jul 2021

  • Technical Head (PSG)

    Aug 2015 - Sept 2016

  • PLC Programmer

    May 2015 - Aug 2015
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  Siemens

  Feb 2022 - now

  Factory Automation Service Support Engineer