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Jai Singh

Jai Singh

Customer Service Advisor

Followers of Jai Singh613 followers
location of Jai SinghLondon, England, United Kingdom

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  • Timeline

  • About me

    Journalist at Insurance Insider ILS

  • Education

    • Sheffield Hallam University

      2020 - 2021
      Master's degree Sports Journalism

    • The University of Salford

      2015 - 2018
      Bachelor of Laws - LLB Law 2:1

      Research and analysis of a wide variety of areas of the Law, such as International law.Producing essays to articulate strengths and weaknesses of the area of law being studied to deadlines given.Working independently as well as part of a team on group projects.

  • Experience

    • DHL Express

      Jul 2018 - Jun 2019
      Customer Service Advisor

      • Investigated, tracked & resolved cases of missing parcels, ensuring eventual delivery• Used initiative to settle customer disputes in a calm and friendly manner• Leveraged knowledge of products to upsell additional services, including insurance

    • Alloga

      Aug 2019 - May 2020
      Packer

      • Packing products weekly, to a high standard, within health and safety regulations• Identifying products that fail to meet quality assurance and escalating when required • Liaising with other team members and departments to ensure operations are smooth

    • Ronnie Dog Media Comm. V.

      Mar 2020 - Oct 2020
      Football Analyst

      * Using data and video to create analysis pieces on football fixtures* Experienced SEO and how to create content that is at the top of searches* Promoted own content on various social media channels, in particular Twitter

    • Sainsbury's

      May 2020 - Oct 2021
      Online shopper

      • Picking products at a fast pace to meet the in-store targets• Quaility checking all picked items are to store and customer standards• Providing assitance to other departments if all work has been completed

    • FourFourTweet

      Dec 2020 - Oct 2021
      Content Producer

      * Producing weekly written content in a voluntary position for FourFourTweet* Content reaches a large audience, over 200k followers on Twitter* Producing quality content under a strict deadline

    • VAVEL.com

      Feb 2021 - Oct 2021
      Writer

      * Reporting on Sheffield United news * Working to strict deadlines and house style provided by Vavel* Communicating effectively with other team members to ensure smooth running of operations

    • Proactive

      Oct 2021 - Jul 2023
      Junior Financial journalist

    • Insurance Insider ILS

      Jul 2023 - now
      Journalist

  • Licenses & Certifications

    • Teaching English as a Foreign Language (TEFL)

      THE TEFL ACADEMY - Leading EFL Teacher Trainer Provider
      Oct 2019

  • Honors & Awards

    • Awarded to Jai Singh
      Fives National plate champions Rugby Fives Association Competed and won numerous plate trophies, both regionally and nationally. In recognition of this achievement, a plate trophy is presented with my name and in my honour.