Prabhat Rai

Experience

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  Bijaya Engineering Consultancy

  Jun 2014 - May 2016

  Junior Accountant

   Applied an Enterprise Resource Planning (ERP) system as an asset to efficiently document and analyze daily business transactions,  Perform monthly accounts receivable reconciliations for management review during the close process, resulting in a 98% accuracy rate and facilitating timely decision-making.  Exercised accountability by meticulously documenting and analyzing daily business transactions, ensuring financial statement accuracy and compliance with a 95% accuracy rate.  Reviewed and verified general ledger entries for accuracy and completeness. Show less

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  Sanima Bank Limited

  Jun 2019 - Jul 2020

  Junior Assistant

   Cultivated and nurtured client relationships, resulting in a 90% retention rate and increased account numbers. Provided outstanding customer service and information through phone, email, and in-person interactions, resulting in a 25% improvement in customer satisfaction ratings. Executed administrative functions effectively, leading to a 20% increase in operational efficiency.  Through mentorship, facilitated the development of new team members, yielding a 90% client retention rate and a significant increase in account numbers at Sanima Bank Limited.  Conducted thorough reconciliations of financial records, ensuring accuracy and integrity, resulting in a 95% discrepancy resolution rate.  Implemented strong organisational skills by maintaining well-organized files, spreadsheets, and reports, ensuring data accuracy, and facilitating smooth operations. Show less

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  Cellcom Pvt. Ltd.

  Aug 2020 - Mar 2021

  Finance Intern

   Managed and maintained 20+ client relationships, achieving a 90% retention rate and increasing client accounts by 25%. Utilized active listening skills along with effective communication (verbal & written) to deliver comprehensive customer support through various communication channels, resulting in a 20% increase in customer satisfaction ratings.  Enhanced interdepartmental communication and workflow efficiency by managing fax correspondence effectively.  Performed thorough reconciliations of financial records, precision, and consistency, contributing to streamlined operations and financial integrity.  Efficiently organized and managed files, spreadsheets, and reports. Show less