Menna Wagdy

Experience

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  Senioreta for Snacks

  Jun 2014 - Sept 2014

  Marketing Coordinator

  Markets products by developing and implementing marketing and advertising campaigns; tracking sales data; maintaining promotional materials inventory; planning meetings and trade shows; maintaining databases; preparing reports.

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  New Step Media

  Jan 2017 - Dec 2017

  Account Executive

  Manages a portfolio of accounts to achieve long-term success.Develops positive relationships with clients.Acts as the point of contact and handles customers’ individual needs.Resolves conflicts and provides solutions to customers promptly.Suggests actions to improve and Identifies opportunities to grow business with existing clients.Makes sure clients receive requested services in a timely fashion.Coordinate with staff members working on the same account to ensure consistent service.Services multiple clients concurrently, often meeting deadlines.Communicates with clients to ensure that all of their needs are understood and addressed.Builds strong client relationships to maintain old business and acquire new customers.Collaborates with various internal departments to ensure that they fulfill all customer requests. Show less

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  MessagePlus

  Dec 2017 - Feb 2019

  Account Manager

  Skilled in developing and executing successful account management strategies to drive customer loyalty and satisfaction.Proven track record of leading cross-functional teams to deliver innovative, customer-focused solutions.Experienced in preparing and delivering presentations to C-level stakeholders and other key decision makers.Developed and implemented strategies to enhance customer relationships and increase sales.Managed a portfolio of accounts with a total value of over $10 million.Expert in using a variety of CRM tools to track customer interactions and manage account data.Analyzed customer data to identify opportunities for new business and to optimize existing accounts.Coordinated with cross-functional teams to develop innovative solutions to customer challenges.Built strong relationships with key customers to ensure their satisfaction and loyalty.Developed strategies to ensure the successful delivery of projects on time and within budget.Develop, implement and manage multiple social media platforms. Optimize plans and budgets according to the best media mix. Help identify target audiences and plan media campaigns. Create monthly editorial calendars and schedules. Provide a visual brief for the art department to perfectly visualize ideas. Track and analyze competitors’ platforms and marketing activities on weekly basis. - Serving & manage ads across all media channels according the media plan. Prepare accounts reports.Create monthly learning for all results to achieve the best performance.Manage moderation and customer service team. Show less

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  Seasons co.

  Feb 2019 - Feb 2023

  Founder & CEO

  Founded and served as CEO of Seasons Advertising Agency, leading the company to become one of the best agencies in the market.Increased profitability by 30% through the development of cutting-edge technology and innovative business strategies.Developed comprehensive marketing plans that resulted in increased visibility and brand recognition for Seasons.Spearheaded the successful launch of multiple new products and services, driving revenue growth by 25%.Coordinated with multiple departments to ensure effective communication and collaboration across the organization.Established a culture of innovation and excellence, resulting in a motivated and highly productive workforce.Negotiated and structured successful contracts with suppliers and vendors, leading to significant savings for the company.Directing all the operation and technical departments.Leading all the creative campaigns.Oversees the ongoing operations of all divisions in the company.Manages and directs the company toward its primary goals and objectives.Oversees employment decisions at the executive level of the company.Leads a team of executives to consider major decisions including acquisitions, mergers, joint ventures, or large-scale expansion.Promotes communication and cooperation among divisions to create a spirit of unity in the organization. Show less