Christopher Berkey, MBA, CPHQ, FMP

Experience

• 

  Cumberland Heights

  Nov 2006 - Jan 2020

  Director of Quality Management

  Director of Quality Management• Provided direct oversight of the Quality Management Program, Risk Management Program, and Medical Records Department• Identified Key Performance Indicators to ensure organization standards are met• Directed organization’s compliance activities for State Licensure & Joint Commission Accreditation• Directed organization’s compliance with Federal Confidentiality regulations/HIPAA Privacy Officer• Oversaw organization’s complaint management program • Coordinated the development and maintenance of the policy and procedures manual • Initiated, facilitated, and participated in administrative committees, process improvement teamsand project management initiatives • Collaborated with Leaders and Directors to provide systems and safety measures for a multi-site healthcare facility • Managed potential and real claims, serving as liaison with insurers and legal counsel• Ensured contractual agreements met organizational and regulatory standards• Developed operational budgets and maintained operations below budgeted amountsStaff Development Coordinator • Directed the Staff Development program to meet compliance requirements and maintain accreditation as an approved continuing education provider for professional organizations• Created and conducted both formal and informal training• Monitored and evaluated the program for effectiveness in meeting organizational needs• Liaison with universities for whom the organization has a joint degree program or serves as an internship site• Managed clinical supervision and licensure process for organization professionalsQuality Management Coordinator • Collected, analyzed, and reported Quality Improvement data• Management of Incident Reports including Peer Review and Root Cause Analysis • Monitored Risk Management efforts• Supervised Medical Records staff Show less

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  Cardinal Health

  Jan 2020 - Feb 2022

  Principal Auditor, QRA Management

  Principal Auditor• Lead quality audits of business units and processes as requested by client partners, corporate headquarters and ISO accreditation • Review systems of internal controls to ensure compliance with relevant legislations, procedures, working instructions and specialized pack-outs • Facilitate Quality Management principles including Plan Do Study Act, Cause and Effect, and Continuous Improvement• Assist with assessing risks and reviewing risk assessment framework• Conduct investigations and report on corrective action effectivenessClient Relationship Manager • Managed a portfolio of pharmaceutical manufacturing contracts within a Pharmaceutical Logistics setting• Developed, refined, and validated client projects and work plans• Collaborated with stakeholders to ensure business goals are met • Maintained TSA and DEA authorization for handling pharmaceuticals Show less

• 

  Charlie Health

  Feb 2022 - Sept 2022

  Compliance Manager

  • Established the internal system for ongoing regulatory compliance and survey readiness• Maintained ongoing compliance with State Licensure and Joint Commission accreditation • Performed internal audits of organizational units including mock surveys, tracers, and hazardous vulnerability analysis• Created meaningful relationships with key internal and external stakeholders including state regulatory authorities, Joint Commission surveyors, and managed care payers

• 

  Amputee Associates

  Sept 2022 - Apr 2023

  Performance Management Coordinator

  • Executed clinical performance initiatives for direct patient care facilities• Created and generated weekly, monthly, and quarterly clinical performance reports• Strategic planning for corporate and individual patient care locations

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  Cardinal Health

  May 2023 - now

  Sr. Auditor, Pharma Quality & Regulatory Affairs

  • Create and execute an internal quality audit program of business units in conjunction with client partners, corporate headquarters, and Federal Food and Drug Administration• Manage systems of internal controls to ensure compliance with relevant legislation, procedures, and working instructions• Conduct investigations, manage corrective action plans, and monitor corrective action effectiveness• Execute a supplier qualification and audit program