Justin McEachron

Experience

• 

  St. Charles City-County Library District

  Jan 2008 - Oct 2011

  Library Page

  I organized and shelved books, directed patrons to desired resources in the library catalogue, and provide assistance to the librarians in various collections tasks. I mastered the art of navigating the ILS through the Listen2000 library catalogue and gained an appreciation for detail-oriented work and finding resources quickly and efficiently.

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  St. Charles City-County Library District

  Nov 2012 - Aug 2013

  Library Assistant

  I perform the circulation duties of the library, which include reviewing and creating library card accounts, filling and organizing reserved materials, handling fines on overdue materials, and contacting costumers to recuperate lost items. I deal with people on a daily basis, and I know how to listen intently, understand the needs of the customer, and intuitively find solutions to their problems. In addition, I often deal with customers who become irate over fines or missing materials. I know how to confidently and sensitively work through these situations. I am an expert at the ILS for our library district and I can quickly locate any information in the library catalogue and database. Show less

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  St. Charles City-County Library District

  Jan 2014 - Jan 2021

  Reference Paraprofessional

  Provides answers to questions on literally any subject, from local movie times to automobile repair. Helps customers locate requested books or electronic resources. Regularly hosts events and ongoing programs for children and teens, including family movie nights, video game nights, craft nights, and count competitions. Teaches customers how to use tablets and phones to access online library resources.

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  EF English First

  Aug 2014 - Apr 2021

  English Teacher

  Teaches online conversation class to non-native speakers from every country in the world. Maintains an impressively strong 4.9 average in customer satisfaction, largely by having a positive attitude and making the learning process fun for students of all ages and cultures. Works extensively with computer technology.

• 

  Silverback Web Design & Marketing

  Apr 2019 - now

  Chief Content Officer

  Oversees marketing content initiatives, both internally for Silverback and externally for our great clients. Facilitates the creation of content across a diverse range of platforms and media, including written content, visual content (including photography and videography), and web content, with an aim to ignite visibility and drive sales.