Deep Enrich
Peter Orton
CX Agent
20 followers
Nuneaton, England, United Kingdom
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About me
Resolutions Executive for Customer Experience Escalations at Loaf.com
Education
De Montfort University
2011 - 2014Bachelor of Arts - BA Fine and Studio Arts
Experience
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Loaf (Loaf.com)
Jul 2023 - Jul 2024CX Agent
Loaf.com
May 2024 - nowResolutions Executive for Customer Experience EscalationsInvestigate and resolve high level customer escalations on behalf of the company CEO and the Directors Office. Provide trend tracking, and data analytics for the source and cause of customer escalations, and work with the quality training team to work to reduce the number of new and ongoing escalations.
Sainsbury's
-Counters Assistant
Licenses & Certifications
- View certificate
Certified Dixa Agent
DixaAug 2023
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