Gabriela Lizano

Experience

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  Hewlett-Packard

  Jan 2013 - Aug 2016

  Project Manager

  • Solving common and complex business issues within established guidelines. • Working on Infrastructure projects of diverse complexity and scope.• Exercising significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.• Setting up meetings with the clients to review Project scope and requirements.• Documenting every single email from client when the scope needs to be changed and apply those changes within the account guidelines. • Maintaining a daily communication with the clients.• Creating Change tasks for each and every Configuration Item that needs to be modified (Server Shut down, Server Wipe, Server un-rack, Server Cabling etc)• Coordinating all tasks & deadlines with all the teams involved on the decommission/Build process within the guidelines (Back up, Monitoring, Hardware Planning, Site Support, Network, Wintel/Unix & Storage)• Handling of all required tools to engage corresponding teams involved in the decommission/build process. Show less

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  IBM

  Aug 2016 - Jan 2021

  Transition Manager

  Software Transition Manager for Managed Mobility Services IBM- Leading successful transitions on to client side to agreed process- Working closely with the Relationship Management utilizing presentation materials to communicate processes, timeframes and dependencies to clients- Using Workflow Management tools, maintain progress on multiple projects and report status to all internal stakeholders whilst keeping technical teams informed with transition tasks- Communicating all aspects of requirements, timeframes to clients and key stakeholders both internal and external- Project management and coordination skills in order to construct and manage dealer group transition plan- Maintaining progress on concurrent transitions across clients and practices- Recognizing and meeting shifting priorities- Willingness to share ideas and knowledge- Attention to detail and strong time management Show less

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  Amazon

  Jan 2021 - now

  Senior Project Manager