Channing Kilani

Experience

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  Merrill Lynch

  Jan 2007 - Jan 2009

  Client Associate

  Coordinated investment portfolio meetings for the firm's top wealth management brokers and high profile clients. Managed relations of over 50 premier clients by scheduling meetings and arranging key events with their primary investment brokers.

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  AT&T

  Jan 2009 - Jan 2018

  As the Sales Execution/Operations Director, developed and instituted new growth and operational excellence programs across 500+ retail locations, 30+ call centers, and B2B distribution channels nationwide. Supported the Regional President with sales execution, operations, and marketing insights and strategy for the West Region.- Achieved a 100% leadership engagement score for guiding the daily activities of 25 Program Managers in 100+ active projects. - Improved sales and operations efficiency by 25% through the re-organization of the AT&T Retail sales structure across the region. - Explored new business development avenues and channel sales opportunities that boosted sales from new sources 5% quarter-over-quarter. Show less As the Senior Marketing Manager for Data Analytics, thoroughly analyzed marketing data, made recommendations for business development, and generated market research reports in Tableau.- Designed Revenue Share Models that slashed the regional marketing budget by 25%. - Allocated funds to improve growth by 15% in key markets year-over-year.- Earned the Marketing and Operations Leadership Award for outstanding contributions in marketing campaign development and strategy.- Thoroughly explored new business development opportunities throughout the region and secured additional revenue through strategic marketing month over month. Show less As the Senior Program Manager, directed the activities for 24+ active projects.- Collaborated with a cross-functional team to deliver the first region-wide emergency response plan, rolled out the plan nationwide, and implemented it during emergencies 100+ times.- Advocated for the importance of an emergency response system, secured $1.25M in emergency response assets, and facilitated reduced response times.- Launched a region-wide employee engagement and retention plan that improved employee satisfaction scores by 35% year-over-year.- Earned the Marketing and Operations Leadership Award for outstanding contribution to operational development and strategy. Show less As the Area Sales Manager for the Seattle Metro area, guided sales activities for the largest territory in the Pacific Northwest including the strategic leadership of three sales teams that were comprised of 100 employees and generated $20M in annual sales.- Executed key programs for the entire department. Secured the #1 spot for Digital Life Sales within the first 30 days of the program’s launch.- Through the empowerment of employees with the tools and resources to succeed, achieved the #1 ranking in the Pacific Northwest with 150%+ sales goal attainment. - Earned the AT&T Summit and Service Excellence Awards for the Pacific Northwest market through a unique mentor-ship program that strengthened the skills of employees. Show less

  • Director of Sales Operations & Program Management

    Jan 2017 - Jan 2018

  • Senior Marketing Manager - Business Development & Data Analytics

    Jan 2016 - Jan 2017

  • Senior Program Manager - Business Continuity, Workforce Planning, Compensation, Employee Engagement

    Jan 2014 - Jan 2016

  • Area Sales Manager - Greater Seattle Area

    Jan 2010 - Jan 2014

  • Leadership Development Program - AT&T HQ

    Jan 2009 - Jan 2010
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  RGP

  Jun 2018 - now

  The Southwest Territory is made up of multiple markets; Greater Los Angeles, San Diego, Hawaii, Denver, Phoenix, and Las Vegas. I have the great honor and privilege of leading a highly talented revenue team, and drive/manage/influence an $84M business.Inspire and motivate a team of professionals to serve clients of all shapes and sizes, from small start-ups, to mid-market, to large/global enterprises. Partner with all pillars of the business, and work cross-functionally to optimize the best service and delivery for our clients. Drive revenue across 6+ pillars within the organization. Lead, influence, train, develop >20 sellers across 6+ pillars of the business. Own full P&L for the Southwest Territory. Show less Responsible for business development of RGP's Los Angeles Practice. This includes advisory, project and interim support of professional services and management of lasting client relationships at mid-size and Fortune 100 clients across industries in both the Greater Los Angeles and Pacific Northwest Areas. Consistently exceed sales targets. Successfully brought in $2.5M in year one with a target of $1M; finished at $9M in year two with a target of $2.2M. Top 1% of sales leaders in the company. Show less

  • Vice President, Market Leader - Southwest

    Jul 2023 - now

  • Vice President, Team Leader

    Nov 2020 - Jul 2023

  • Vice President Client Development

    Jan 2020 - Nov 2020

  • Director Of Business Development

    Jun 2018 - Jan 2020