Anindita Sengupta

Experience

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  State Bank of India

  Apr 2008 - Jan 2024

  • Branch Head – Retail and Lending

    Apr 2021 - Jan 2024

  • Deputy Manager - Credit Risk business Analysis and application owner

    Feb 2015 - Mar 2021

  • Assistant Manager - Business Operations and Credit assessment manager

    Jan 2011 - Jan 2015

  • Customer Relationship Executive - Customer Service

    Apr 2008 - Dec 2010
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  Freelance

  Feb 2024 - Jan 2025

  Independent Consultant | Credit Risk Management & Process Control

  Helping Businesses Navigate Financial Stability and Efficiency 🌟As an independent consultant with expertise in credit risk management and process control, I offer tailored solutions to businesses seeking to optimize their financial operations and mitigate risks effectively.🔹 Credit Risk Management: With a deep understanding of financial markets and regulations, I assist organizations in assessing, monitoring, and mitigating credit risks. From analyzing credit portfolios to implementing risk mitigation strategies, I empower businesses to make informed decisions that safeguard their financial health.🔹 Process Control Optimization: I specialize in enhancing operational efficiency and compliance through meticulous process control optimization. By identifying inefficiencies and implementing streamlined processes, I help businesses minimize operational risks, reduce costs, and improve overall performance.🔹 Tailored Consulting Services: Every business faces unique challenges, which is why I provide personalized consulting services tailored to each client's specific needs. Whether it's developing customized risk management frameworks or designing robust control systems, I collaborate closely with clients to deliver actionable insights and sustainable solutions.🔹 Proven Track Record: With a track record of success across diverse industries, I bring a wealth of experience and expertise to every consulting engagement. My commitment to excellence, attention to detail, and ability to navigate complex financial landscapes have earned the trust of clients seeking reliable and results-driven consulting services. Show less

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  Holland Foundation - Bentleigh, Melbourne, Victoria

  Feb 2025 - Mar 2025

  Volunteer

  • Managed cash transactions, deposits, reconciliations, and sales tracking.• Oversaw invoicing and timely payments.• Assisted in financial reporting and audit documentation.• Handled inventory management and stock monitoring.• Drove retail sales and executed visual merchandising.• Performed administrative tasks and supported recruitment.

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  Bank of Queensland

  Mar 2025 - now

  Customer Relationship Management Specialist - Melbourne Metro

  • Develop and maintain strong customer relationships, identifying and addressing financial needs.• Drive customer engagement by promoting personalised banking and lending solutions.• Oversee transaction processes, ensuring accuracy and efficiency.• Advocate for digital banking adoption through customer education and support.• Conduct strategic, needs-based conversations to generate business opportunities.• Collaborate with internal teams to enhance customer experience and service delivery.• Analyse customer trends and feedback to drive service improvements and business growth. Show less