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Yuming Qiang

Yuming Qiang

Management Staff

Followers of Yuming Qiang135 followers
location of Yuming QiangWuxi, Jiangsu, China

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  • Timeline

  • About me

    Microsoft Windows OS UEX | Technical Support Engineer @Wicresoft |Microsoft Non-FTE

  • Education

    • Wuxi Institute of Commerce and Technology

      2019 - 2022
      Associate's degree Electrical, Electronic and Communications Engineering Technology/Technician

      Activities and Societies: Representing School to win a series of awards Learning Automatic and Electrical DevicesPLC programming

    • Xishan Senior High School(UNSW Foundation)

      2014 - 2016

      Activities and Societies: Overall GPA:7.5/10 IELTS 6.5/9 Listening:7.5 Reading:7 Academic English: A- Was studying in Xishan Senior High School which collaborated with UNSW Foundation Program

    • UNSW

      2017 - 2019
      Bachelor's degree Dropout Telecommunications Engineering 2

      Finished Year 2 SemesterSubjects: HD in Engineering DesignHigher Mathematics Higher Physics Electrical Engineering/Circuits FundamentalsC(Programming Language)

    • Nanjing Normal University

      2022 - 2027
      Bachelor's degree Undergraduate self-educated English Language and Literature, General

      Activities and Societies: Total Subjects :14 Passed: 7/14 Specified: Self-Learned undergraduate in Nanjing Normal University --English Language

    • Tongji University

      2018 - 2018
      Summer Exchange Program Telecommunications Engineering

      Activities and Societies: Was Taking 2 Subjects during the Exchange Program Electrical Circuits Fundamentals Design Structure

  • Experience

    • Hang Lung Properties

      Dec 2018 - Sept 2019
      Management Staff

      Help doing the management and administrative stuff inside the Mall to improve the Customer Experience

    • HUPU Sports (Shanghai) Media Co. Ltd

      Feb 2020 - Jun 2021
      English Editor

      Help Translate and Edit Global football news from global news resources to Chinese viewers

    • BOE Technology Group Co., Ltd.

      Dec 2021 - Sept 2022
      Maintenance Engineer

      Help Maintain and repair the Automatic Devices, Deal with the warning and help resolve the problems inside the Production Line.Conclude everyday Statistics to help improve the automatic efficacy.

    • Wicresoft

      Sept 2022 - now

      Technical Onsite-Assist and Mentor For Vietnamese Delivery Partner at MS Windows UEX PODTeach the Related Readiness and Consulting for MS Windows UEX TW casesCurrent Lead of the VN-LL-DP-UEX Team Technical Support Engineer for Microsoft Windows UEX Face the Customers mainly from PRC local language Premier ContractHelp Customer resolve the problems/Consult and meet the Service Level AgreementBe familiar with tools such as prcomon, netmon trace,windbg and log/user dump analysisMain Support POD: Remote Desktop Service, Shell, Powershell, smc Components, Task scheduler, WMI/DCOM/RPC, Printing, and some azure WVD/FSLOGIX cases.

      • Technical Advisor | Vietnam Local Language DP-UEX Team Lead

        Oct 2023 - now

      • Technical Support Engineer | Microsoft OS Uex Team

        Sept 2022 - now

  • Licenses & Certifications

    • IELTS 6.5

      British Council
      Jan 2015

    • TOEIC 930/990

      ETS
      Jan 2022