Deep Enrich
Muntaz Narayani Devi Rajakopal
Reservation Assistance
918 followers
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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About me
Guest Experience Manager (GEM)
Education
Paris School of Business
-Master of Business Administration - MBA BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
Stamford College
-Diploma in Human Resource Management Human Resources Development
University of Derby
-Bachelor of Business Administration (B.B.A.) Business Management
Experience
Meliá Hotels International
Jul 2007 - Sept 2011Reservation Assistance
DoubleTree by Hilton
Sept 2011 - Aug 2016Reservation Team Leader
Sunway Putra Hotel Kuala Lumpur
Aug 2016 - Jul 2017Assistant Reservation ManagerReservation
Eastin Hotel
May 2017 - May 2018Assistant Reservations Manager
Ibis Kuala Lumpur City Centre
May 2018 - nowGuest Experience Manager
Feb 2023 - nowSales Manager
Jul 2018 - Mar 2023Reservations Manager (pre-opening)
May 2018 - Jul 2020
Licenses & Certifications
- View certificate
Introduction to Digital Transformation Part 1
Coursera
- View certificate
Introduction to Marketing
Coursera - View certificate
Introduction to Social Media Marketing
Coursera - View certificate
Operations and Supply Chain Decisions and Metrics
Coursera
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