Wael Bakkar

Experience

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  Jeddah International Computer Center (JICC)

  Jan 2004 - Mar 2005

  Microsoft VB.NET Trainer

  Trainer in the Microsoft department in the center for VB.NET and different languages systems.

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  Saudi Binladin Group (SBG)

  Jun 2006 - Sept 2007

  Work Center Control Engineer

  SBGOM (Saudi Bin Laden Group Operating & Maintenance), an ISO-9002 certified company, is one of the largest operation and maintenance company in Saudi Arabia. SBGOM is using MAXIMO5.2, a CMMS (Computerized Maintenance Management System) for the maintenance related operations.My responsibilities were:1. Plans the results that be obtained from department’s work in view of the objectives, staffing, allocated time, allocated budgets, and other constrains set by the upper management.2. Develop the master plans for the projects entrusted to the company through contractual obligations and ensures that they are always updated and that they meet with the objectives set by top management.3. Got Appreciation Letter from Bin Laden Group Operating & Maintenance after achieved the operational master plan of the Holy Haram Library Project. Show less

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  BT Applied Technology

  Sept 2007 - Jun 2008

  Planning Engineer

  1. Site Survey for Abraj Al-bayt Project for Maximo Asset Management.2. Develop strategy and workflow plans of operation and maintenance.3. IBM Maximo system administrator.4. Directs the daily activities of the operations department and coordinates the involved work, analyzing workflow, establishing priorities, developing standards and setting deadlines.5. Audit for work order process work and make weekly and monthly reports..

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  Digital Solutions Provider (DSP)

  Sept 2007 - Jul 2021

  In my role, I manage various systems for my company and assist customers in the towers with different solutions. Responsibilities: 1. IBM Maximo (Asset Management, SR and Workorders) Customization, Administration.2. Microsoft CRM Dynamic implementation, integration and administration. 3. MenaItech HR System administration4. Call Center system and integration between VocalCom & CRM Dynamic.4. DSP, Memega & Retaj Hotel websites development, design and administration.5. Develop in-house software like print chques system for Account Department.6. Systems Consultation, manage Shadow system for voice and data management, Active directory, VMware, manage Microsoft NAV Dynamic System 2009 database and services.7. Supervisor of the sales team in Makkah that we service more than three hundred business accounts that , we are using Dynamic CRM system integrated with exchange and bailing system which is give us more control and stability.8. Appreciation letter from DSP 2008 & 2009 after complete my achievement in the site project. Show less

  • Pre System Manager

    May 2017 - Jul 2021

  • System Administrator

    Sept 2007 - May 2017
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  New PC Time Co.

  Jul 2021 - May 2024

  Technical Presales Manager

  Adept at building and maintaining relationships with key markets and corporate enterprise solution providers. One of the bestproven Dell partners in pre-sales and sales.Responsibilities:* Support the sales team by providing digital solutions and problem-solving expertise.* Continuously engage with clients to understand their requirements and create customized solutions.* Stay updated with the latest products and technological solutions by maintaining.* Develop and implement work plans or processes to optimize team performance.* Coordinate between the technical and sales departments to achieve target goals.* Understand customer requirements and needs, and develop solutions that meet their specific demands.* Provide consultation services in the hospitality industry.* offering technical services and systems for hotels and establishments. Show less

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  Scharfe-Sicht GmbH

  Mar 2024 - now

  Pre-Sales Manager

  As a Pre-Sales Manager at Scharfe-Sicht GmbH, a leading vendor of surveillance cameras, I am responsible for driving customer engagement, providing tailored solutions, and expanding our business in the Western Region of Saudi Arabia. My role involves:Customer Relationship Management: Building and maintaining strong relationships with clients to understand their needs and provide optimal surveillance solutions.Business Development: Identifying and capitalizing on new business opportunities to increase market share and revenue.Strategic Partnerships: Collaborating with companies specializing in the supply and installation of surveillance cameras to create mutually beneficial partnerships.Solution Design: Working closely with clients to design and implement customized surveillance systems that meet their specific requirements.I am passionate about leveraging my expertise to enhance security and provide innovative solutions that exceed client expectations. If you are looking for cutting-edge surveillance technology and expert consultation, feel free to connect with me. Show less