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Sherry Yao

Sherry Yao

Housekeeping Trainee

Followers of Sherry Yao278 followers
location of Sherry YaoPudong, Shanghai, China

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  • Timeline

  • About me

    E-commerce Manager of Minor Hotels China

  • Education

    • 天津商业大学

      2010 - 2014
      Bachelor of Science (BS) Hospitality Management

      Activities and Societies: Xinhai Choir Outstanding Graduate of Tianjin University of CommerceOutstanding Student Award 2012 academic yearOutstanding Student Leader Award 2010 academic year and 2011 academic year

    • 美国康奈尔大学

      2020 - 2020
      Ecornell Certificate Hotel Revenue Management

    • University of Houston

      2014 - 2016
      Master of Hospitality Management Hotel&Restaurant Management GPA: 3.89

    • Florida International University

      2012 - 2014
      Bachelor's degree Hospitality Management

      Activities and Societies: M&S Streetdance Team TUC-FIU Cooperative Program

  • Experience

    • Golden Eagle Summit Hotel

      Dec 2010 - Jan 2011
      Housekeeping Trainee

    • Tianjin Milan Supermarket

      Apr 2012 - Apr 2012
      Part-time Cashier

    • Ritz-Carlton Shanghai, Pudong

      May 2013 - Aug 2013
      Guest Recognition Trainee

      • Be nominated as Quarterly Five Star Trainee• Be aware of knowing customers’ preferences by communication• Check customers’ preferences to get higher customer satisfaction

    • Doubletree by Hilton Beijing

      May 2014 - Jul 2014
      Wellness Center Trainee

    • Hilton Hotels & Resorts

      Dec 2014 - May 2017

      • Banquet Supervisor

        Jul 2016 - May 2017

      • Banquet Server

        Dec 2014 - Jun 2016

    • Www.dealmoon.com

      Oct 2016 - May 2017
      Food taster (Houston area)

      Try new food in certain restaurants, write articles, and post on the website

    • Waldorf Astoria Shanghai on the Bund

      Jul 2017 - May 2020

      Won the award of Waldorf Idol - Service Connoisseur (Year 2018 Quarter II)

      • Assistant Banquet Manager

        Oct 2018 - May 2020

      • Banquet Supervisor

        Jul 2017 - May 2020

    • Cohost Group

      May 2020 - Jul 2021
      Marketing Supervisor

    • Sports Entertainment Asia, Ltd. (SEAL): Topgolf China

      Jul 2021 - Jul 2024
      Lounge Sales&Marketing Manager

    • Minor Hotels

      Nov 2024 - now
      电子商务经理

  • Licenses & Certifications

    • Certified Data Analyst

      China Data Analysis Committee of CGCC
      Nov 2019

    • CHIA(Certification in Hotel Industry Analytics)

      American Hotel & Lodging Association
      Aug 2015

    • Certified Restaurant Server

      American Hotel & Lodging Association
      May 2017

    • Seller Training Certification

      Texas Alcoholic Beverage Commission
      Oct 2015

    • Certified Room Attendant

      American Hotel & Lodging Association
      May 2017

    • CGSP(Certificated Guest Service Professional)

      American Hotel & Lodging Association
      Jan 2016

    • CHDT(Certified Hospitality Department Trainer)

      American Hotel & Lodging Association
      Jan 2017

  • Volunteer Experience

    • Receptionist

      Issued by 18th Volve China Open on Apr 2012
      18th Volve China OpenAssociated with Sherry Yao

    • Receptionist

      Issued by Hospitality on Parade on Nov 2014
      Hospitality on ParadeAssociated with Sherry Yao