Maureen Payne, CMP, CTSM, CEM

Experience

• 

  M/A-COM Communications Equipment Group

  Jun 1981 - Dec 1986

  Trade Show Manager

  Managed company's participation at 35+ domestic and international trade exhibitions annually. Arranged for all services and staffing requirements, equipment shipments and on site logistics. Planned and coordinated all meeting and hospitality functions. Responsible for all exhibit property, design, modification, repair and storage as required.

• 

  Microwave Radio Communications

  Dec 1986 - Dec 1997

  Managed day to day operations of customer service and sales administration.Implemented process improvement program designed to handle customer service issues in compliance with the newly established ISO9001 Certification. Revamped the quotation and sales order entry system resulting in improved forecasting, manufacturing, inventory control and on-time shipments. Oversight of incoming orders for a $35M organization. Responsible for analyzing financials and establishing lines of credit. Supervision of administrative staff responsible for international Letters of Credit. Directed credit and collections activity in conjunction with BNY Financial. Managed customer service administrators to ensure that customer returns and orders for spare parts were processed and shipped in a timely manner. Responsible for import/export duties within the organization.

  • Customer Service and Inside Sales Manager

    Jan 1992 - Dec 1997

  • Contracts Manager

    Jan 1989 - Dec 1991

  • Customer Service Manager

    Dec 1986 - Dec 1988
• 

  FLIR Systems

  Jan 1998 - Jun 2000

  Inside Sales Manager

  Responsible for day to day operations for inside sales group and traffic department. Managed staff of twelve professionals. Team leader on Avante ERP system implementation. Streamlined quotation and order entry processes for improved efficiency. Managed export logistics to ensure compliance with all regulations required for shipment of licensed technology products.

• 

  Vislink (Microwave Radio Communications)

  Apr 2001 - Dec 2016

  Trade Show/Marketing Events Manager Americas

  Overall responsibility for 65+ events annually including trade shows, sales meetings and partner conferences in the broadcast television and law enforcement/public safety markets. Leverage speaking/sponsorship opportunities at major industry events. Extensive collaboration with Senior Management, Marketing, Sales and Solutions Engineering to ensure success of event.

• 

  Independent Consultant

  Sept 2015 - Dec 2016

  Consultant

  Independent Trade Show & Marketing Consultant providing services to companies in Broadcast Media and Consumer Retail.

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  Straumann Group

  Jan 2017 - now

  • Senior Trade Show & Events Manager

    Apr 2021 - now

  • Trade Show Manager NAM Straumann/Straumann Group

    Jan 2017 - Apr 2021