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Craig Borowski

Craig Borowski

Content Strategy: Writer, Managing Editor, Columnist

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location of Craig BorowskiAustin, Texas, United States

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  • Timeline

  • About me

    Senior Editor of The CX Lead

  • Education

    • Phillips Exeter Academy

      1990 - 1993

      Activities and Societies: Dean's List Honors

    • Colby College

      1993 - 1997
      Bachelor’s Degree East Asian Studies Completed B.A. in East Asian Studies with a minor in Chinese language

      Activities and Societies: Dean's List Honors; Departmental Honors Thesis degree

  • Experience

    • TIME

      Jan 2001 - Jan 2010
      Content Strategy: Writer, Managing Editor, Columnist

      • Managed content production team of 6-10 writers, editors and translators.• Wrote, edited, translated hundreds of articles designed for ESL classroom use.• Authored monthly column with strategic advice on foreign language learning.• Lead bimonthly focus groups to better align content with end users.

    • Independent

      Jan 2002 - Jan 2007
      Book Author

      • Mr. Wasabi. Taipei: Caves Books, 2005. • English for Golfers. Taipei: Cosmos Culture Publishing, 2006. • 不冷場：英语会话课- 中国成语故事。Taipei: Heliopolis Culture Group, 2007. • Reading and Listening Comprehension. Taipei: Edison International, 2002-2004.

    • Freelance Translation

      Jan 2002 - Jan 2007
      Chinese-to-English Translator

      Professional technical and non-technical translation for a variety of clients from Acer, the Taipei Times, the Office of the Mayor of Taipei and others.

    • Tunze Usa LLC

      Sept 2011 - Oct 2013
      Director of Marketing

      • Director of Marketing; built company's online presence from the ground up. • Produced content for social media marketing and online customer relations. • Head of Sales; developed new sales accounts leading to 40% increase in YOY profit.

    • Gartner

      Oct 2013 - Apr 2018
      Senior Content Analyst, Software Advice

      Senior analyst, market research and content marketing for CRM, Customer Experience and ITSM software

    • Content Strategy

      Apr 2018 - Dec 2019
      Freelance

    • The Motley Fool

      Dec 2019 - Feb 2021
      Managing Editor at The Blueprint

    • Digital.com

      Jun 2021 - Mar 2022
      Managing Editor

    • The CX Lead

      Jul 2023 - now
      Senior Editor of The CX Lead

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Craig Borowski
      Dean's List Honors and Department Honors Program Colby College May 1997
    • Awarded to Craig Borowski
      National Palace Museum Chinese Antiquities course 國立故宮博物院 Completed 3-month (Chinese language) course on Chinese antiquities