Fatimah Ibrahim

Intern

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Petaling Jaya, Selangor, Malaysia

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Timeline
About me
Transforming Higher Education: Driving Innovation as Director at Open University Malaysia Learning Center
Education
- MARA Language Academy
  1993 - 1994
  Intensive English Programme Certificate English
- University of Staffordshire
  1997 - 1998
  BSc (Hons) Information Systems Information Systems
- MRSM Taiping
  1992 - 1993
- Singapore Polytechnic
  1994 - 1997
  Computer Information System
  The diploma program was offered by Japan-Singapore Institute of Software Technology (JSIST) and awarded by Singapore Polytechnic.The Institute adopted a Japanese standard for computer programmers and systems analysts to meet Singapore's needs. The instruction takes place in a setting that is not typical of a traditional academic college. Rather, the Institute created a whole working environment. The Institute was successful in producing a pool of analyst/programmers and systems analysts… Show more The diploma program was offered by Japan-Singapore Institute of Software Technology (JSIST) and awarded by Singapore Polytechnic.The Institute adopted a Japanese standard for computer programmers and systems analysts to meet Singapore's needs. The instruction takes place in a setting that is not typical of a traditional academic college. Rather, the Institute created a whole working environment. The Institute was successful in producing a pool of analyst/programmers and systems analysts that satisfies the needs of the local computer and data processing industry by combining Japanese expatriates and local instructors. Show less
Experience
- NCS Group
  Jan 1997 - Jul 1997
  Intern
  Established in the early 1980s and as the principal IT solutions provider to the Singapore government in the computerization of the Singapore public administration, NCS has helped implement over 1,500 large-scale, mission-critical, and multi-platform projects. Now a wholly-owned subsidiary of SingTel, the portfolio of customers includes international blue-chip market leaders such as Citibank, Schenker Logistics and Honda ICVS, as well as governments such as Hong Kong, Mauritius and Sri Lanka. Responsibilities:As a technical specialist trainee involved in Lotus Notes client installation in Technical Support Division:-• Undertaken development of Application Programme Interface (API) in billing report for Notes server activity using C language, Lotus Notes and Lotus Component application package.• Trained temporary staff in installation procedures.• Monitored temporary staff progress. Show less
- Xylog Computer Systems Sdn Bhd
  Dec 1998 - May 1999
  Analyst Programmer
  The XyLog Group is an established Malaysian software engineering house formed in 1992 which has successfully developed commercial software applications largely for the financial services industry.Responsibilities:• Assigned to development and implementation division, assisting Systems Analyst in developing unit trust system• Developed and enhanced the system such as Unit Trust, Interface and Total Education Plan modulesAchievements:• Undertaken the Xy-Unit Trust Application Implementation for BHLB Pacific Trust Management Berhad. Show less
- Kolej Universiti Poly-Tech MARA
  May 1999 - Dec 2001
  Lecturer
  Majlis Amanah Rakyat (MARA), or the Council of Trust For the Indigenous People, is an agency under the Ministry of Entrepreneur and Co-operative Development, Malaysia. MARA Poly-Tech College is owned by MARA which is a higher learning institution. It offers courses conducted in English and Malay medium.Responsibilities:• Responsible in the preparation of syllabus structure, conducting lectures, tutorial and lab assignments.• The courses handled are of internal as well as affiliated programmes with a few universities.• Designed and developed modules and examination questions.• Subject areas: IT Appreciation ( IT & Pascal Programming), Data Structure, Computer Organisation, Internet Programming, and Human Computer Interface. Show less
- Open University Malaysia
  Jan 2002 - now
  Headed the International Operations in Higher Education at OUM with collaborating partners spanning across Asia, Middle East and Africa:• Scales partnership operation by establishing coordination with various internal stake-holders such as faculties, operation divisions and unit in providing support to international partners for the collaboration efforts.• Conducts post-implementation audit to ensure compliance against regulations.• Conducts regular reporting to the top management of the University in the status of the collaboration to ensure alignment with the aspiration of the University. Show less Division: Centre for Quality, Research & Innovation (CQMRI)• Responsible for developing, enhancing, maintaining and supporting the Quality Management System throughout the departments in the University.• Competencies used: MS ISO 9001:2000 Lead AuditorExperience with successfully designing the layout, organisation, processes, and procedures in higher learning institution, proven leadership skills gained from managing procedure formulation and cross-departmental consultation, managing all aspects of implementing quality management systems; selecting, managing and training internal quality auditors; developing and managing the learning outcome-based self-audit as per Malaysian Qualification Agency (MQA) accreditation; establishing and monitoring Quality Award initiatives. Show less
  - Director
    Oct 2023 - now
  - Head of International Operations
    Aug 2022 - Sept 2023
  - Manager
    Jan 2015 - Aug 2022
  - Manager
    Sept 2011 - Dec 2014
  - Assistant Manager
    Mar 2010 - Aug 2011
  - Assistant Manager
    Jan 2005 - Feb 2010
  - System Analyst
    Jun 2003 - Dec 2004
  - Programme Management Executive
    Jan 2002 - May 2003
Licenses & Certifications
- General Translator
  Malaysian Institute of Translation & Books
  Feb 2008
- MS ISO 9001:2000 Lead Auditor
  SIRIM QAS International