Deep Enrich
Cheryl Greenberg
Mom and Student
119 followers
Mesa, Arizona, United States
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About me
IT Support
Education
Mesa Community College
2013 - 2015Associate of General Education, AA Sociology
Phoenix College
2012 - 2012Associate of General Education, AA Sociology
College of the Redwoods
2003 - 2005None Early Childhood Education and Teaching
Experience
Full-time Parent
May 2002 - nowMom and Student
Technisource, Inc
Apr 2009 - Jan 2011Customer Service, Help Desk Itroubleshoot computer hardware and software issues for business associates, escalate to second level as needed
Volt
Jun 2011 - Aug 2011Customer Support Representativetroubleshoot internet, tv, phone system with customers, escalate to second level as needed
State Farm
May 2013 - Oct 2014Express Claims AssociateHandle incoming auto claims, including paying body shops, reviewing estimates, and responding to subrogation demands.
Safe Kids Worldwide
Jun 2013 - nowChild Passenger Safety TechEducate parents and caregivers on how to install and use their carseat in their vehicle.
FIS
Apr 2018 - Sept 2019FIS Task Team Member
Inserso Corporation
Jan 2020 - Oct 2020Service Desk Analyst
US Tech Solutions
Jan 2021 - Jul 2021Help Desk Technician
Collabera
Aug 2021 - Mar 2023IT Support SpecialistLevel 2 support specialist for banking clients remotely
HCLTech
Sept 2022 - Sept 2023Field Service Technician
Best Western Hotels & Resorts
Jan 2024 - nowCustomer Relations Associate
Licenses & Certifications
Child passenger safety technician
Safe Kids WorldwideJan 2013
CompTIA A+
CompTIAFeb 2021CompTIA A+
CompTIAFeb 2021- View certificate
Certified Child Passenger Safety Technician
Safe Kids WorldwideJun 2013
- View certificate
Microsoft 365 First Look
LinkedInJul 2021
Languages
- spSpanish
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