Emily Walker

Emily Walker

Customer Service Representative

Followers of Emily Walker334 followers
location of Emily WalkerGrand Rapids, Michigan, United States

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  • Timeline

  • About me

    Account Manager

  • Education

    • Ferris State University

      2017 - 2020
    • Mott Community College

      2012 - 2014
      Associate of Arts and Sciences - AAS Culinary Arts/Chef Training

      Honor Roll

    • Mott Community College

      2014 - 2016
      Associate of Arts and Sciences - AAS Restaurant/Food Services Management

      Honor Roll

  • Experience

    • Planet Fitness

      Jul 2011 - Sept 2012
      Customer Service Representative
    • Self-Employed

      Oct 2012 - Sept 2015
      • Nanny

        Mar 2006 - Sept 2015
      • Personal Chef

        Oct 2012 - Jun 2014
    • Victoria's Secret

      Oct 2012 - Jul 2017
      Visual Merchandiser

      - Oversee customer experience and day-to-day store operations- Develop and execute short and long-term selling strategies to reach and exceed goals- Create emotionally engaging customer experiences consistent with brand vision- Lead and inspire the sales floor team to drive store results through selling

    • Bar Louie

      Aug 2014 - Dec 2014
      Server
    • SIGNATURE CHOP HOUSE

      Dec 2014 - Feb 2016
      Server
    • Cintas

      Jul 2017 - Oct 2024

      - Lead a team of 20+ service sales representatives to exceed sales ($13 million+) while promoting, ordering, billing, and delivering products in a timely manner. - Proactively up-sell and provide exceptional customer service to all customers - Superior knowledge of market and customer dynamics through Business to Business transactions.- Skillfully negotiate for favorable pricing and delivery while managing a dynamic inventory of over 5000 SKUs.- Actively research and procure exciting and unique products.- Form and maintain excellent working relationships with over 100 vendors. - Manage weekly cost of goods by reviewing budget, projections, and sales reports to ensure increasing profitability.- Understand, demonstrate, and enforce company values for a positive work environment. Show less

      • Business Development Representative

        Apr 2023 - Oct 2024
      • Catalog Sales Manager

        Jul 2017 - Apr 2023
    • Weekes Forest Products, Inc

      Nov 2024 - now
      Account Manager
  • Licenses & Certifications

    • TIPS Trained

      Training for Intervention Procedures
      Jan 2014
    • CPR/AED/First Aid

      Cintas
      May 2023
    • ServSafe Certified

      ServSafe Certified
      Dec 2013
    • Associates Interested in Management

      Victoria's Secret
      Jan 2016
  • Honors & Awards

    • Awarded to Emily Walker
      Dean's List Amy Fugate Consecutive Dean's Honor Roll for every semester attended at CS Mott Community College
  • Volunteer Experience

    • Impact Champion

      Issued by Cintas on Jun 2021
      CintasAssociated with Emily Walker
    • Volunteer

      Issued by Carriage Town Ministries on Jan 2006
      Carriage Town MinistriesAssociated with Emily Walker
    • Piano Player

      Issued by Nursing Home on Jan 2007
      Nursing HomeAssociated with Emily Walker