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🔍 Renata Torres Alves

🔍 renata torres alves

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location of 🔍 Renata Torres AlvesSão Paulo, São Paulo, Brazil
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  • Timeline

  • About me

    UX Researcher certificated by Uxcel | Service Designer | Strategic research to drive product & services innovation and help businesses achieve their goals |

  • Education

    • Aprimoramento no ambulim

      2018 - 2019
      Transtornos alimentares

      Aprimoramento em Transtornos Alimentares pelo Ambulim - USP, instituto de referência do tema na América Latina.

    • Mba usp/esalq

      2023 - 2025
      Mba em data science e analytics data science

      Activities and Societies: O MBA contempla técnicas de ciência e análise de dados, balanceando fundamentos, programação e tomada de decisão, por meio da explicitação das principais técnicas de Data Science, Machine Learning e Analytics, com foco na geração de informação voltada ao estabelecimento de estratégias para tomada de decisão, adaptação, no conhecimento de tecnologias emergentes e na alocação de recursos. • Estruturas de bancos de dados, tipos de variáveis e escalas de mensuração• Relacionar engenharia de dados, analytics e machine learning• Manipulação de dados, data wrangling e data visualization• Entender as razões para a estimação de cada um dos modelos de machine learning• Construir algoritmos para desenvolvimento de modelos e implementação de técnicas de machine learning unsupervised, supervised e ensemble• Desenvolver web crawlers e implementar algoritmos de… Show more • Estruturas de bancos de dados, tipos de variáveis e escalas de mensuração• Relacionar engenharia de dados, analytics e machine learning• Manipulação de dados, data wrangling e data visualization• Entender as razões para a estimação de cada um dos modelos de machine learning• Construir algoritmos para desenvolvimento de modelos e implementação de técnicas de machine learning unsupervised, supervised e ensemble• Desenvolver web crawlers e implementar algoritmos de webscraping e deep learning• Compreender e utilizar dados para análise geoespacial• Desenvolver projetos de business intelligence e data visualization, bem como construir dashboards• Implementar técnicas de pesquisa operacional a partir de modelos de otimização e simulação• Apresentar visão crítica estratégica sobre projetos de TI, inteligência artificial, big data e data mining• Estabelecer estratégias de analytics para modelos de decisão e risk management• Visão geral de LGPD (Lei Geral de Proteção de Dados) Show less

    • Centro universitário são camilo

      2014 - 2018
      Graduação nutrition sciences

    • Ironhack

      2021 - 2021
      Bootcamp em ux/ui designer web page, digital/multimedia and information resources design

      Immersive 440 hours user experience and digital solution building bootcamp.• UX, Agile, Scrum, Google Ventures Sprints, Service Design• Design Thinking, User Centered Design, Problem-solving, Planning• UX/UI Product Design: Figma, Figjam, Miro, Wireframing, low to high fidelity Prototyping• HTML, CSS

    • How bootcamps

      2023 -
      Bootcamp researchops - operação de pesquisa

      Research Ops é uma disciplina que se concentra em otimizar as operações de pesquisa. Ela busca melhorar a eficiência, a eficácia e a escalabilidade da pesquisa, por meio da padronização de processos, da automatização de tarefas e da criação de ferramentas e recursos.Botar em prática Research Ops requer uma visão sistêmica dos processos e da padronização, o que significa entender como todos os elementos da pesquisa se relacionam uns com os outros, e como criar processos e ferramentas que… Show more Research Ops é uma disciplina que se concentra em otimizar as operações de pesquisa. Ela busca melhorar a eficiência, a eficácia e a escalabilidade da pesquisa, por meio da padronização de processos, da automatização de tarefas e da criação de ferramentas e recursos.Botar em prática Research Ops requer uma visão sistêmica dos processos e da padronização, o que significa entender como todos os elementos da pesquisa se relacionam uns com os outros, e como criar processos e ferramentas que sejam consistentes e eficientes.Ao melhorar a eficiência, a eficácia e a escalabilidade da pesquisa, Research Ops pode ajudar as organizações a tomar decisões de produto e design mais informadas, e a desenvolver produtos e serviços mais bem-sucedidos. Show less

  • Experience

    • Hospital das clínicas da faculdade de medicina da usp

      Mar 2019 - Jun 2020
      Nutricionista residente

      Resident in the first class of the Integrated Health Services Management Multiprofessional Residency Program◦ Managed care and administrative projects in the largest public hospital complex in all Latin America, in the various sectors and institutes of the Hospital das Clínicas.◦Along with a multidisciplinary team, I carried out 8 projects focusing on hospital management, situational diagnosis, identification of pain points and opportunities, and finally, creation or improvement of operational and management processes to achieve strategic goals with agile methodology applied to health. Show less

    • Indigo.health

      Jan 2020 - Feb 2021
      Ux researcher

      Healthcare Innovation Consultancy, composed with hybrid healthcare and technology professionals ◦ Conducted user-centered research projects from the Discovery phase, using a variety of methods, including desk research, user mapping, service blueprints, reports, and research with users. I also conducted prototyping and various testing routines, with a focus on qualitative and quantitative research.◦Led intensive 2-week projects, using the Design Sprint 2.0 methodology. I was responsible for this area in the company, and throught data-driven mindset and attention to detail ensure that projects were completed on time and within budget.◦ Used problem-solving and Design Thinking tools to rethink the healthcare chain from the perspective of its stakeholders. Proven track record of using research to drive product innovation and improve the user experience.Impact:◦ Led research projects that resulted in the development of new products and services that were well-received by users.◦ Identified and resolved user pain points, resulting in improved user satisfaction and engagement.◦ Contributed to the development of a user-centered design process that is used by the company to ensure that all products and services are designed with the user in mind. Show less

    • Autônomo

      Feb 2021 - May 2021
      Ux researcher

      ◦ Conducted research projects for small clients and startups, focusing on exploring the market context and opportunities to define and/or validate if potential solutions critically meet the needs of those involved - from stakeholders to target audiences.◦ Developed research plans, collected and analyzed data, and created research reports.◦ Collaborated with stakeholders to understand their needs and priorities, and to develop solutions that met those needs.◦ Presented research findings to stakeholders and other decision-makers in a clear and concise way.◦ Managed research projects from start to finish, ensuring that they were completed on time and within budget.◦ Successfully delivered research projects that resulted in alignment of the business needs and resulted in the strategic roadmap to optimize products and services. Show less

    • Taqtile brasil

      May 2021 - Jun 2024
      Ux researcher

      Software House and Digital Products Consultancy◦ Facilitated AI Sprints and Design Sprints workshops to understand pain points, prioritize, and co-create multidisciplinary solutions that make sense for the product and the business.◦ Immersed in challenges and created artifacts for workshops with stakeholders, such as user journey and service blueprints, highlighting the user's perspective and the company's internal view on processes, pain points, and opportunities for improvement.◦ Developed, executed, and monitored a variety of testing routines, with a focus on qualitative and quantitative research to guide better strategic decision-making for medium to large clients.◦ Conducted research to understand and validate business ideas, in order to direct strategic decisions for the creation of digital products for large market clients.◦ Organized the research team, provided feedback, mentoring and evaluations to members, managed knowledge, training, and improvement of internal processes with ResearchOPS. Show less

    • Banco itaú

      Jul 2024 - now
      Customer researcher cxr sênior

  • Licenses & Certifications