Experience

• 

  Amazon

  Feb 2010 - Dec 2011

  Catalog associate

  • Responsible for processing of Vendor Data according to Amazon standards and setting up of content and products on the US website• Conducted periodic training for the vendors to ensure the quality of their input for setting up products

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  Shopo.in

  Apr 2012 - Nov 2012

  Web content executive

  Managed queries from Sellers and Curators related to different product lines

• 

  Amazon

  Jan 2013 - Mar 2020

  Achievements/Tasks• Plan day to day operations for a team of 13 members to manage Inventory issues, PO ordering issues, Catalog Attribute updates, Buyability troubleshooting and Instock Management for Tier-1 vendors• Lead and implemented Failure Mode and Effects Analysis (FMEA) for buyability issues and troubleshooting activity by directly indulging in a feature addition request improving Time to Resolve from 4.5 to 1.5 days, and 5HC savings operationally• Onboarded new processes and created SOPs• Managed SLA, Quality and Success metrics for the entire span of activities for Australia Marketplace• Interacted with multiple stakeholders to communicate on operations and represent data/metrics information and project reviews Show less

  • Associate Account Manager

    Apr 2019 - Mar 2020

  • Strategic Vendor Service Lead

    Oct 2017 - Mar 2019

  • Senior Catalog Associate

    Aug 2014 - Sept 2017

  • Catalog Associate

    Jan 2013 - Jul 2014
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  Koco knitting

  Nov 2020 - Dec 2021

  Production manager
• 

  Walmart global tech india

  Jan 2022 - May 2023

  Manager