Experience

• 

  University of colorado

  Jan 2004 - Apr 2011

  Lead accounting technician

  • Played key role in process creation across organizational units• Consistently exceeded performance metrics• Mentored new team members on process• Contributed in multi-unit process transformation• Interacted with various vendors and internal individuals • Administered and supported Concur Expense processes• Issuing and monitoring travel cash advances, including deposit and reconciliations • Ensured compliance with IRS regulations• Full Cycle AP

• 

  Red robin

  Sept 2011 - Sept 2015

  Lead t&e and p-card administrator/ staff accountant

  • Played key role in multinational program development and process management• Developed reconciliation materials and reports• Trained incoming team members on processes• Negotiated service contract for annual savings of $45,000• Consistently exceeded performance metrics

• 

  Sap concur

  Oct 2015 - May 2021

  • SAP Catalyst• Consistently exceeded metrics for revenue, duration and units for the last 10 quarters• Led a deployment process transformation, among several team initiatives• Developed materials and trained national/international groups on new deployment method• Managed multiple concurrent complex, global, multi-phased implementations• Quickly and effectively gathered client’s business requirements to design and configure specific services• Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones• Creatively designed solutions for complex requirements• Developed and maintained strong functional and technical product knowledge• Effectively communicated and worked with C-Level sponsors, internal and client project teams, international and multi-cultural clients• Conducted effective training and product demonstrations calls with clients• Provided consultative expertise to clients, including guiding clients through key decisions and trade-offs to maintain project scope and timeline• Provided updates on client statuses and escalated issues while maintaining control of projects Show less

  • Senior Training Consultant

    May 2019 - May 2021

  • Senior Implementation Project Manager

    Oct 2015 - May 2019
• 

  Sap

  May 2021 - now

  Senior portfolio manager