Ranjitha S

Experience

• 

  Hewlett Packard Enterprise

  Mar 2007 - Nov 2010

  Senior Process Associate

  • Render overall Business Intelligence & Reporting support to Channel Account managers• Design a comprehensive sales performance & product course completion scorecard for channel partners. Deliver valuable insights to stakeholders and enable them to take data driven decision on contract continuation, portfolio adjustment & compensation strategies.• Provide strategic recommendations for the development of ad-hoc reports tailored to meet specific business needs,• Participate in meetings with partners to understand various process plans, business process & functionality in detail Show less

• 

  Dell Technologies

  Dec 2010 - Jul 2016

  • Evaluate the performance of DFS (Dell Financial Services) promotions & campaigns run for CSMB (Consumer & small medium business) segment to provide holistic view of promotions & campaigns performance to DFS marketing team.• Compile lease contracts poised to expire in the near future, enabling the Sales team to execute targeted End of Lease (EOL) campaigns effectively.• Conduct analytic work on OBTM (Out Bound Tele Marketing) campaigns designed to contact potential prospects and convert them into precious 'live leads' that are the precursors of real sales using SAS EG.• Perform promotion/campaign analysis, post-event analysis, customer experience & NPS (Net promoter Score) calculation/ analysis and list generation for OBTM using SAS EG. Show less

  • Senior Business Analyst

    Aug 2013 - Jul 2016

  • Business Analyst

    Dec 2010 - Jul 2013
• 

  NTT DATA

  Aug 2016 - now

  Principal Business Analyst

  Key responsibilities:• Closely work with internal clients to identify business challenges & opportunities, perform data analysis and recommend data-driven solutions that enable the organization to achieve the goals.• Perform quantitative & qualitative analysis of business activities and priority projects by applying appropriate analytical techniques. This includes sales pipeline, bookings, revenue, margin, cost, savings and vendor information. Highlight the gap and areas of improvements and provide advice and analysis results to close the gap.• Analyze and design business processes, identify alternative solutions to exploit new technologies and automation.• Support senior executive team in driving FY23 strategy by continuously tracking and monitoring Key Results and Objectives (OKR) metrics on regular basis, highlight the gap in the performance by conducting gap analysis and present recommendations to close the gap.• Perform research on technology service market and industry benchmarks to identify the growth opportunities for the organization.• Independently prepare storyline suited for executive meetings and develop content illustrating data- driven insights. Show less