Experience

• 

  Kodnest

  Sept 2022 - Feb 2023

  Java full stack development
• 

  Resource pro

  Dec 2023 - now

  Associate

  • Perform tasks across the policy life cycle, ensuring efficiency and quality in submission, policy issuance, endorsements etc. • Maintain quality by conducting audits on sample of team processed tasks. • Create audit plans after identifying and analyzing process issues. • Develop and manage cross-training plans for team members. • Update and manage internal reports. • Participating in and leading client calls, ensuring comprehensive communication with all stakeholders. • Offer troubleshooting support for team members process-related questions and concerns. Show less