Michela Marrocu

Experience

• 

  VENUS DEA

  Dec 2005 - Sept 2008

  Hostess
• 

  IAT PROVINCIA DI VERONA

  Jun 2011 - Jul 2011

  Stagista

  Ho svolto lo stage previsto dalla mia Università presso l'ufficio del turismo (IAT) della provincia di Verona.E' stata un'esperienza ad alto livello formativo, sono stata fin da subito integrata nel gruppo di lavoro e ho svolto svariate attività, Front e Back Office, in modo tale da crearmi un'idea generale su tutto quello che porta avanti una tale struttura.

• 

  Bluserena SpA

  Jun 2013 - Sept 2013

  Stager

  internship as front office team member, overview of the hotel management, organization in a 4 star reality.

• 

  Walt Disney World

  Oct 2013 - Oct 2014

  Hostess and Server

  Reception hostess and server inside the restaurant. Manage the reservation process and welcome the guest. Improved personal skills in guest relation relating to manage guest queries and complain. Developed business attitude in selling and promoting.

• 

  Hotel Playa Garza

  May 2015 - Oct 2015

  Duty Manager

  Improved personal e technical skill in the management of a small sized hotel. Cooperating in run the hotel in a better and more efficient way. Developing organized routine and pushing in building strong team work.

• 

  AccorHotels

  Dec 2016 - Sept 2017

  Front office

  front office team member in Novotel, London.in the heart of the city of London, mixture of business and tourism.Improving my business agility, team work in a 4star environment.

• 

  ITI MARINA Hotels & Resorts

  May 2018 - Oct 2018

  Receptionist
• 

  UNAHOTELS T Hotel Cagliari

  Apr 2019 - now

  • Sales&Revenue

    Feb 2024 - now

  • Assitente Capo Ricevimento

    Jul 2022 - Jan 2024

  • Receptionist

    Apr 2019 - Jun 2022