Experience

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  Sayyah fawwaz insurance office

  Jun 2004 - now

  Operation manager

  Description of duties• Consulting clients• Training to Staff and Agents• Collecting premiums and payments from Clients• Delivering Receipts to clients in case they didn’t receive the receipts by post mail • Coordinating between clients and the insurance company (Alico)• Following up with payments, dues, and overdue• Follow up with clients, hospitals, and claim department in case of any accidentDescription of Achievements• Explaining all life insurance programs to clients and ensure their understanding to all benefits and exclusions• Handling a portfolio of more than 2000 clients in Lebanon and especially in my Chouf Area • Being the reliable person in case of any accident, uncertainty, or misunderstanding• Providing consultancy to businessmen before starting a project (earning client’s trust)• Goodwill which provides more business and clients via referrals and words of mouthReason for Leaving: Still working Show less

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  Fidelity assurance & reinsurance co. s.a.l.

  Sept 2005 - now

  Insurance consultant

  Description of duties• Consulting clients• Coordinating between clients and the insurance company• Following up claimsDescription of Achievements• 500% Portfolio Growth in 2009• Esteemed Producer in 2009Reason for Leaving: Still working

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  Société générale

  Nov 2005 - Dec 2005

  Professional training in banking and finance
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  Solution a2z

  Jan 2006 - Aug 2008

  Project planning consultant

  Description of duties• Events planning• Feasibility Studies and analysis• Preparing Games and activities for exhibitions• Pinpointing suppliers for educational gamesDescription of Achievements• Space Voyageur Exhibition in Doha Qatar;• It is a Children Educational exposition in Doha Qatar.• Performing the Bidding proposal for Qatar Olympic Games in 24 hours (we didn’t get it)• Preparing proposals, bidding, and Resources (labor, contractors, and equipment)• Project coordination and planning for projects during 2006, 2007, and 2008.Reason for Leaving: I used to work on project's availability, then I started with Terro &UNRWA (Still assisting if needed) Show less

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  Serhalnet wireless

  Apr 2006 - Sept 2011

  General manager

  Description of duties• Supervising Technicians• Installing Wireless routers and bridges• Programming access points• Manage the Web Server and Clients' internet consumption• Pay Satellite subscriptionsDescription of Achievements• Covering 8 villages in High Speed Wireless Internet• Introducing Satellite Download to the villages (very fast download)• Replacement of Complete stations in case of uncertainty in 1-2 hours maxReason for Leaving: It is still operating but introduction of DSL took 75% of Market share Show less

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  Khaled zein for

  Oct 2006 - Oct 2007

  Accounting and auditing intern
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  Al yamani group

  Jun 2007 - Jan 2010

  Investment and financial analyst

  Description of duties• Analyzing option contracts for Gold and Crude oil• Tracking the trend of Gold, silver, and other metals• Dealing with Stocks, bonds, and option contracts via AM Financials• Diamond SalesDescription of Achievements• Handling huge portfolio of option contracts for more than 2 years• Surviving in the World Financial Crisis• Finding ways to limit losses and sustain a position in the stock marketReason for Leaving: Still in contact (I was in US) and started with UNRWA Show less

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  Unrwa

  May 2008 - Dec 2009

  Description of duties• Preparing the biannual budget for all UNRWA’s installations and departments 2009-2010• Handling all Administrative services alone on behalf of 3 employees • All Travel related issues for Staff members (Tickets, hotels, transportation)• All Travel arrangements for visitors (Hotel, transportation, etc…)• Planning meetings and workshops• Residence permits for international staff• Visa for Local staffDescription of Achievements• Biannual budget data input for all departments in one day • Recycling project (proposal, planning, execution, implementation, and follow up) • Streamlining the travel process along with my supervisor Mohammad Bhar• Coordinating with embassies to decrease the duration of obtaining a visa• Reinforcing the relationship among departments and with Head Quarters• Handling all Admin Service Division services for more than one month• Hundreds of Thanks you letters, recommendation letters, and appreciation emails Reason for Leaving I was working on an Acting Post till the employee came back Show less Description of duties• Supervising Cleaners• Handling all kind of loading / offloading services via Services Hotline• Passing maintenance messages from Staff to Senior Handyman• Assisting in other Admin Services jobs• Catering for workshops, events, meetings, and conferencesDescription of Achievements• Moving more than 7 offices in one day more than one time • Performing the services in less than one hour (I never had a tray)• Organizing workshops, meetings, conferences (refreshments, room, lunch, etc) in a perfect mannerReason for Leaving: Promotion to be a Travel Assistant in addition to my normal duties Show less

  • Administrative Assistant (Administration) Exact title: Travel Assistant

    Oct 2008 - Dec 2009

  • Clerk A (Administration Department)

    May 2008 - Sept 2008
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  Terro est. for trading & contracting

  Sept 2008 - now

  Planning & budget control consultant

  Description of duties• Budget control• Contracting• Reviewing projects' plans and proposals• Drafting proposals for bidding• Feasibility studies• Financial analysisDescription of Achievements• Deliver last minute proposals on the same day or next day morning at large.• Handle project plans in 2 days (finish the whole plan in one night) Reason for Leaving: Still working on project based

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  Unrwa

  May 2010 - Aug 2010

  Problem solving focal point (recreation project with right to play funded by european union)

  Description of dutiesRecreation project where I was an admin assistant from 03/05/2010 - 20/06/2010 supervising registration clerks, visiting schools, and maintaining the registration process and distributing confirmation slipsAs of 21/06/2010 till the end of the project, I was the problem solving focal point for recreation project where I used to contact location managers on daily basis to take the attendance rate, check if everything is going smoothly, and solve all issues on spot.Description of Achievements• Certificate of Appreciation signed with special thanks from Director of UNRWA Affairs, Lebanon• Daily attendance rate from all areas in Lebanon sent by email to all concerned Staff Members• Creating a friendly environment with Location Managers, Assistant OSOs, and my supervisorsReason for Leaving: End of the Recreation Project Show less

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  Ministry of social affairs lebanon

  Apr 2013 - Sept 2017

  Project title: syrian crisis response program

  Description of duties• Assisting refugees to register with UNHCR• Health Assistance, SGBV, WASH, Shelter, Protection, and healthcare• Distribution of Food Kits, Hygiene Kits, Winter Kits, baby Kits, Diapers, and Medicine …..• Coordination with municipalities, all associations, and local committees • Coordinating with MOSA centers, Ministry of Health, and local hospitals for primary acceptance • Following up on cases with UNHCR, GlobeMed, ICRC and critical illness cases• Follow up, coordination, and provide assistance to NGOs like NRC, DRC, ICRC, Care, UNICEF, UNHCR, UN Habitat, CHF, Agence premiere, and UNRWADescription of Achievements• Creating a union for Syrian refugees to avoid duplicates and provide wide assistance for the most number of refugees• Handling more than 27,000 refugees and responding to their demands in collaboration with personal connections, Local committees, NGOs, and donors (personal connection who pays the 15% difference for poor families)• Earning the trust and being a reliable source for local committees, associations, and municipalities • Creating a Strong link with the camps to insure continuous support and assistance • Gender and family sensitive cases Reason for Leaving: Still working Show less

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  Rami fawaz for consultancy activities in business and administration

  Aug 2013 - now

  Profession registration certificate in the ministry of finance

  Consultancy

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  Pmi lebanon chapter

  Jan 2016 - Jan 2016

  Social work
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  Quatro group

  Feb 2016 - Dec 2023

  International business consultant
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  The international arbitration organization

  Apr 2017 - Apr 2019

  Counsellor
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  International human rights commission

  Apr 2018 - Mar 2024

  • Assistant Regional Director

    Apr 2022 - Mar 2024

  • Chapter Director

    Jul 2019 - Mar 2024

  • Executive Member Middle East Region

    Apr 2018 - Mar 2024
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  American lebanese language center

  Mar 2019 - now

  Instructor

  Business Courses and Microsoft Office courses

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  Certified life coach

  Dec 2019 - now

  Life coach
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  Neuro-linguistic programming

  Feb 2021 - now

  Certified nlp
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  Fantazia us

  Feb 2022 - now

  Legal counselor
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  International news agency for human rights

  Jun 2022 - now

  Publisher
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  International human rights council

  Apr 2024 - now

  Assistant regional director